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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 261-270 out of 1116

C

Crystal

05/21/24

5 out of 5

Very patient

Very patient, great listener, answered my questions and provided me clear direction. I am very new to all of this and he resolved things I worked for days to figure out.

MG

Matt Gamble

05/21/24

5 out of 5

Devesh

Devesh, was great at Testing and resolving my issue this morning. I am confident he and his TEAM will resolve my other issue. Thanks GHL

RO

Raphael Ortuoste

05/21/24

5 out of 5

Very Helpful and Quick!

Date of experience: May 21, 2024

FL

Flexology LLC

05/21/24

5 out of 5

Cheryl is amazing and solved my issue…

Cheryl is amazing and solved my issue immediately! too bad there are only 5 stars to give. 10/5 Stars!

JM

jimi mortenson

05/21/24

5 out of 5

Annie was an amazing help thankyou for…

Annie was an amazing help thankyou for such great support!

BS

Ben Smyth

05/21/24

5 out of 5

Shout out to Craig

Shout out to Craig. Legend.

JC

Joe Cloud

05/21/24

5 out of 5

Rahul Gupta was extremely helpful in…

Rahul Gupta was extremely helpful in connecting my domain to my website. It's live now all thanks to him!

LC

LISSA CRUZ

05/20/24

5 out of 5

Maan Thapa was Knowledgeable and…

Maan Thapa was patient and helpful!

JC

Jazmin Casteneda

05/20/24

5 out of 5

Saurev was helpful!

Date of experience: May 20, 2024

SC

Skylar Crowder

05/20/24

5 out of 5

Excellent Service !

Excellent Service !! Very informative

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].