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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 251-260 out of 1116

TV

Taylor Vaclavick

05/22/24

5 out of 5

Venkatesh Helped me fix the problem…

Venkatesh Helped me fix the problem very quickly

SK

Shelly Kingsley

05/22/24

5 out of 5

Fantastic Experience

He solved my issue and was super patient with me!

AK

Angela K

05/22/24

5 out of 5

5 stars for Apurv Singh from Go High…

5 stars for Apurv Singh from Go High Level Support. He helped me with 3 queries during my call and I actually upskilled during the process, learning a lot. I felt that he is a great teacher and it was a mini tutorial. Thank you so much!

DK

Daniel Kayode

05/22/24

5 out of 5

Benedicta was truly amazing and good.

Benedicta was truly amazing.. She was calm and helped me reviewed my ticket that had been opened for a long time. Kudos her... and thank you....

DF

Deborah Floyd

05/22/24

5 out of 5

Deek is excellent!

Deek is excellent!! I appreciate your help!

GG

Glen Goncalves

05/22/24

5 out of 5

Very helpful

Very helpful, I was having issues with the phone dialer not working. Did multiple tests and with a little magic, got it to work. Thank you.

HB

Heather Bouvier

05/22/24

5 out of 5

I love the personalized tour of how to…

I love the personalized tour of how to use the product. My last call was amazing! i had all of my questions answered in a very short amount of time.

H

Hirusha

05/22/24

5 out of 5

Very patient, understanding and helpful.

Thank you Stephie for being so patient and understanding with us. We were so lost without you, but with your help we are finally starting to grasp how it all works.

K

kyle

05/21/24

1 out of 5

You know it's a shame you can't do a…

You know it's a shame you can't do a one star review that's all I've got.

AN

Alan Namoos

05/21/24

5 out of 5

Imran Shaikh was very helpful and…

Imran Shaikh was very helpful and answered all my questions promptly. He was able to find the cause of the problem and directed me to fix and I was able to fix the problem with his help. Great Tech Support!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].