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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 271-280 out of 1116

SH

Shazy Haq

05/20/24

5 out of 5

GHL support | a lot people i hear…

GHL support | a lot people i hear complaining about it, but today William resolved my issue for a sub-account i deleted a day before, I though i will never get back my assets there buy William restored the whole sub-account to use for ever. In my plan i can only use 3 but this is 4th sub-account all the retried assets. Amazing Service by GHL and William W from Priority Support.

VK

Viacheslav Kirikov

05/20/24

5 out of 5

Mohammed is the best

Mohammed is the best, as usually)

AK

Alex Kam

05/20/24

5 out of 5

What customer support should look like

Deek was extremely patient and helpful on our zoom call. On top of that, I barely had to wait to get matched with him for a one on one session. He walked me through some additional setup for my site and phone numbers that was above and beyond what the onboarding call covered. Very knowledgeable and and helpful. Support? More like... SUPERport! Thank you!

CA

Charbel Abi-Nader

05/20/24

5 out of 5

Great service Patrik

Great service Patrik! Thank you for all your help

J

Jan

05/20/24

5 out of 5

Adepu Deekshit did a wonderful job

Adepu Deekshit did a wonderful job. he was very friendly and acurate in his service support. very appreciate his help. thank you Adepu :) keep care of you! Jan

JG

Jeff Goldman

05/20/24

5 out of 5

Excellent product

Excellent product, service and experience! Love HighLevel 100!!!

IS

Ishwer Singh

05/19/24

5 out of 5

great help from representative

Deekshit was a great help, he solved all my queries.

A

Amir

05/19/24

5 out of 5

Apurva helped me sort the issue out…

Apurva helped me sort the issue out instantly. I do get usual delays on support with gohighlevel but she definitely sorted out. thanks Apurva! appreciate it :)

SA

Safath Al Salam

05/19/24

5 out of 5

Huge shoutout to Apurv Singh. Thanks Bro.!

Just wanted to give a huge shoutout to Apurv Singh from GoHighLevel tech squad. This guy is an absolute legend.... Seriously, every time I'm stuck in the onboarding call, Apurv steps in like a savvy & sorts me out in no time. He's not just an asset to the GoHighLevel, but a role model for my team-mates to imitate. Thanks a lot for the great support bro.

DP

Dhyey Patel

05/19/24

5 out of 5

Raghav what a great representative

Raghav what a great representative, helped me a lot with his advice on how to phenomenally grow my business and also with all the questions i had with ghl.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].