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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 231-240 out of 1116

RC

Ronald Cobb

05/24/24

5 out of 5

Great Support

Thank you Prashanth M! Greatly helped me this morning with domain support! Thank you for being patient with all the issues we had to work through!

CP

Clean Pilot

05/23/24

5 out of 5

Apurva is probably the most…

Apurva Neelam is probably the most knowledgeable representative I've came across in ghl support. Very helpful, direct and quick. 10/10

EB

Ellie Bolito

05/23/24

4 out of 5

Great Assistant

We've fixed my calls issue with HighLevel.

TS

T Scott Conway

05/23/24

2 out of 5

I hate this software…

There is a lot of things this software does well like automation. BUT I absolutely hate this software. Reporting sucks, and does not have much functionality. It is a buggy mess. Having one email for multiple GHL instances always gives problems especially working for multiple different accounts. Support is good but takes a while to get back to you. I would never resell this platform to my clients.

MS

Michael Silva

05/23/24

5 out of 5

Solved my problem quickly

Solved my problem quickly. Thank you!

A

Alizarin

05/23/24

5 out of 5

This product does everything I need

This product does everything I need. I love it. The tech support is live on Zoom which is super helpful.

KP

King penna

05/23/24

5 out of 5

Meena

Meena, Was very patient very helpful. thank you

FM

filippo morici

05/23/24

5 out of 5

He was very patient with me and walked…

He was very patient with me and walked me through the issue I was having instead of shrugging it off and immediately escalating the problem I was having.

TE

tahera english

05/23/24

5 out of 5

Sunyna was knowledgeable and was…

Sunyna was knowledgeable and was patient enough to walk me through adding a subdomain. I could not have done it without her assistance. I appreciate the support!!!

AL

Alien Leads

05/23/24

5 out of 5

Adepu Deekshit was amazing

Adepu Deekshit was amazing. He knew right away what to do, and walked me through the process super fast! Was a great experience, working with him. I was trying to create some automations, and he was truly an expert.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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