8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 231-240 out of 1116
RC
Ronald Cobb
05/24/24
Great Support
Thank you Prashanth M! Greatly helped me this morning with domain support! Thank you for being patient with all the issues we had to work through!
CP
Clean Pilot
05/23/24
Apurva is probably the most…
Apurva Neelam is probably the most knowledgeable representative I've came across in ghl support. Very helpful, direct and quick. 10/10
EB
Ellie Bolito
05/23/24
Great Assistant
We've fixed my calls issue with HighLevel.
TS
T Scott Conway
05/23/24
I hate this software…
There is a lot of things this software does well like automation. BUT I absolutely hate this software. Reporting sucks, and does not have much functionality. It is a buggy mess. Having one email for multiple GHL instances always gives problems especially working for multiple different accounts. Support is good but takes a while to get back to you. I would never resell this platform to my clients.
MS
Michael Silva
05/23/24
Solved my problem quickly
Solved my problem quickly. Thank you!
A
Alizarin
05/23/24
This product does everything I need
This product does everything I need. I love it. The tech support is live on Zoom which is super helpful.
KP
King penna
05/23/24
Meena
Meena, Was very patient very helpful. thank you
FM
filippo morici
05/23/24
He was very patient with me and walked…
He was very patient with me and walked me through the issue I was having instead of shrugging it off and immediately escalating the problem I was having.
TE
tahera english
05/23/24
Sunyna was knowledgeable and was…
Sunyna was knowledgeable and was patient enough to walk me through adding a subdomain. I could not have done it without her assistance. I appreciate the support!!!
AL
Alien Leads
05/23/24
Adepu Deekshit was amazing
Adepu Deekshit was amazing. He knew right away what to do, and walked me through the process super fast! Was a great experience, working with him. I was trying to create some automations, and he was truly an expert.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].