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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 221-230 out of 1116

MJ

Michael Jamison

05/25/24

5 out of 5

Prasanth made the process really easy

Prasanth made the process really easy , i am not technically proficient so he was really great

OA

Omid Ahmad

05/25/24

5 out of 5

Williams was excellent!

Williams was excellent!

LH

Lucas Hernandez

05/25/24

5 out of 5

He was very helpful and showed me what…

He was very helpful and showed me what I needed to know

AT

AI Tycoons

05/25/24

5 out of 5

Amar Bhintade

Amar Bhintade, You're very helpful. Thank you!!

BM

bashir mohamed abdullahi

05/25/24

5 out of 5

Abin abraham did a fantastic job…

Abin abraham did a fantastic job helping me today i am very satisfied and i wish saas company's has this kind agents

YA

Yassin Abdallah

05/24/24

5 out of 5

Fantastic service

Fantastic service, was very eager to help!

S

Susan

05/24/24

5 out of 5

I had several issues to deal with

I had several issues to deal with - total of 4. Apurva was able to assist me with each one through Screen Share. Apurva is the most informed person I have spoken with on GHL in quite some time. She did not have to pass me on to someone else. Her instructions were clear and where I didn't understand she was able to circle the area/s that I needed to go to. Thank you Apurva for making these challenges to me feel like I accomplished something with your help.

AB

Andre Barros

05/24/24

5 out of 5

Utsav was extremely helpful

Utsav was extremely helpful! I was having inbound calls redirect issues for a while and Utsav helped me super quickly and effeciently!

I

Isaiah

05/24/24

5 out of 5

Really Great

Really Great! work I don't know what this platform doesn't do.

XE

Xóchilt Esquivel

05/24/24

5 out of 5

Muthaiah S He helped me a lot in…

Muthaiah S He helped me a lot in solving my problem and was very kind to me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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