8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 221-230 out of 1116
MJ
Michael Jamison
05/25/24
Prasanth made the process really easy
Prasanth made the process really easy , i am not technically proficient so he was really great
OA
Omid Ahmad
05/25/24
Williams was excellent!
Williams was excellent!
LH
Lucas Hernandez
05/25/24
He was very helpful and showed me what…
He was very helpful and showed me what I needed to know
AT
AI Tycoons
05/25/24
Amar Bhintade
Amar Bhintade, You're very helpful. Thank you!!
BM
bashir mohamed abdullahi
05/25/24
Abin abraham did a fantastic job…
Abin abraham did a fantastic job helping me today i am very satisfied and i wish saas company's has this kind agents
YA
Yassin Abdallah
05/24/24
Fantastic service
Fantastic service, was very eager to help!
S
Susan
05/24/24
I had several issues to deal with
I had several issues to deal with - total of 4. Apurva was able to assist me with each one through Screen Share. Apurva is the most informed person I have spoken with on GHL in quite some time. She did not have to pass me on to someone else. Her instructions were clear and where I didn't understand she was able to circle the area/s that I needed to go to. Thank you Apurva for making these challenges to me feel like I accomplished something with your help.
AB
Andre Barros
05/24/24
Utsav was extremely helpful
Utsav was extremely helpful! I was having inbound calls redirect issues for a while and Utsav helped me super quickly and effeciently!
I
Isaiah
05/24/24
Really Great
Really Great! work I don't know what this platform doesn't do.
XE
Xóchilt Esquivel
05/24/24
Muthaiah S He helped me a lot in…
Muthaiah S He helped me a lot in solving my problem and was very kind to me.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].