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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

Streamline workflow and close more sales with HighLevel.

4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

Are you using HighLevel?

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 211-220 out of 1116

SH

Sohail Hassani

05/28/24

5 out of 5

Amazing Service Dheepika N!

Amazing Service Dheepika N! Thanks

K

Kevin

05/27/24

5 out of 5

What a great team!

Two folks were on my Zoom call and took care of my issue straight away and they were great to talk to! I work with Rishabh pretty much every day and he's nothing short of amazing and paired with Vidyut? The team provided the best customer experience! Look forward to working for you guys again!

RB

Ryan Bantique

05/27/24

5 out of 5

Good Technical Support

Date of experience: May 27, 2024

AC

Angielou Castro

05/27/24

5 out of 5

Prachi is polite and has a great tone…

Prachi is polite and has a great tone of communication. She resolves my issues with funnel.

CB

Christopher Bless

05/27/24

5 out of 5

Deek was great

Date of experience: May 27, 2024

DM

Dori M

05/27/24

5 out of 5

Sujeet provided excellent support

Sujeet provided excellent support. I thank him very much.

JA

John Aleer

05/26/24

5 out of 5

Apurv Sigh was helpful

Apurv Sigh was helping, and I learned so much about gohighlevel. I will highly recommend his services.

KB

Khiron Blinco

05/26/24

5 out of 5

Vijayakumar S

Vijay straight away was able to solve my problem and inform em about my errors. Super efficient and lovely customer service!!

IW

Ibanez walls & Ceilings

05/25/24

5 out of 5

Great customer service from Apurva

Great customer service from Apurva, she resolve this issue promptly and professionally, thank you!

OA

O Afifi

05/25/24

5 out of 5

I contacted Highlevel support and Annie…

I contacted Highlevel support and Annie helped me out immensely. She was very patient and knowledgeable with the platform .

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].