8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 201-210 out of 1116
RA
Renée Angel-Brown
05/29/24
Apurv Singh ROCKS!
Apurv Singh was very patient and extremely helpful. He made me feel like I was using the program already. I appreciate the level of detail and overall knowledge that he demonstrated. Glad to be a client.
UF
Ulises Flores
05/29/24
Awesome Customer Service
Awesome Customer Service, i spoke to Craig snd he resolved my issues. Very helpful.
FR
Fivos Radis
05/28/24
Haripriya and Imran helped me a lot…
Haripriya and Imran helped me a lot last 2 days. Thanks guys, these guys know their stuff!
NE
Nick Evans
05/28/24
Aakarsh Dixit was great.
Date of experience: May 28, 2024
A
AvanceVirtual
05/28/24
Thank you so much Rahul!
Thank you so much Rahul! Appreciate the help! Very knowledgeable on GHL
KK
Khurram Khan
05/28/24
I had a fantastic initial setup call…
I had a fantastic initial setup call with Apurv Singh. He was very knowledgable and I'm even more excited to get started with my GHL journey. Here we go!!!
CC
Caregiver Carekit
05/28/24
Muthaiah made my experience great
Muthaiah made my experience great! I struggled with two separate issues for about a week before I looked to support. I had to go through two people to get to Muthaiah but I greatly appreciate that because it was quick and I got the right man for the problem. Within 20 minutes both of my issues we solved and Muthaiah also took me back to what he did to show me how to fix it, even though there was a low chance of it happening again. Thank you so much Mathaiah!!!!
RB
Rebecca Bertoldi
05/28/24
HighLevel has been a gamechanger for my agency...
HighLevel has been a gamechanger for my agency. I'm able to offer great experiences to marketing clients and track so many actions. Their tech support is amazing and always helps me out quickly. Today I got to work with Haripriya and she found something I had missed right away to get my cart to function the way I wanted to.
CC
Cody Cavenaugh
05/28/24
highly recommend Benedicta Oronsaye in…
highly recommend Benedicta Oronsaye in customer support. a+
IA
integrity affiliates
05/28/24
Sauray
Sauray, was very helpful. The awesome thing is he knew what the issue was. After I shared my screen and check on his side and couldn't duplicate the issue. However, with his awesome trouble shooting skills we were able to solve the problem. Thanks a lot Sauray!!!!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].