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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 191-200 out of 1116

JL

Juan Londono

05/30/24

5 out of 5

AMAZING EXPERIENCE

AMAZING EXPERIENCE! GREAT VALUE DEEK WAS SUPER HELPFUL

CB

Charlie Brown

05/30/24

5 out of 5

Prashanth M was very helpful with my…

Prashanth M was very helpful with my integrations issue. Very polite/patient/helpful throughout.

FP

Francis Piesare

05/30/24

5 out of 5

Help in record time

Just had an amazing experience with Apurv Singh. He had a lot of knowledge on the subject and was very helpful in resolving my issues in record time. Thank you

AK

Anthony Kell

05/29/24

4 out of 5

Prashanth M helped me Fix the problem…

Prashanth M helped me Fix the problem quickly and explained the differences between adding a domain versus a subdomain for email

DO

Dhiren Oza

05/29/24

5 out of 5

Nice Experience with Sangeetha…

Nice Experience with Sangeetha subramani. This is very good platforms to manage customers and leads.

PS

Pamela Schumacher

05/29/24

5 out of 5

Haripiya Helped work through the issues…

Haripiya Helped work through the issues I was having with my Mobile app.

HK

hamza khaver

05/29/24

5 out of 5

Venkatesh Kalla has been a real help…

Venkatesh Kalla has been a real help for me. He solved my workflow issue instantly. 5 Stars for him

MG

Maxwell Grant

05/29/24

5 out of 5

GHL first impressions

I've just started with GHL, transfer by business over. I've heard great things but it has so many features I had no idea about. Couldn't be more excited. Apurv Singh helped me out greatly while first getting going. Great guy!

ML

Martin Lopez

05/29/24

5 out of 5

The best CRM I've ever used

The best CRM I've ever used. My business is growing, and customer service is the reason for this. If you ever get a chance to talk to Apurv Singh... you will be very happy!

RC

Ryan Cristopher Cañales

05/29/24

5 out of 5

Sai really help me about my concern in…

Sai really help me about my concern in phone rebilling it was really nice talking with her. Thank you Sai!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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