8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 181-190 out of 1116
CC
CARU Carlos Alexander Ruiz
05/30/24
Mahasweta Ruj is great very helpful and…
Mahasweta Ruj is great very helpful and attentive. Thank you very much for hiring Mahasweta!!!
EB
Eric Bennett
05/30/24
Wonderful to work with!
Fantastic customer support! Adepu Deekshit was incredibly helpful. Great to work with!
JB
Jimmy Bornamann
05/30/24
They were so patient with trying to…
They were so patient with trying to help me fix a random thing. it was complicated to me, but in the end not so much, after they showed me the solution
AC
Alfred Castillo
05/30/24
Live support is great..only took about…
Live support is great..only took about 3-4 minutes to get connected and then took another 8-10 minutes to resolve the issue. Rep knew exactly what to do on this occassion.
CB
Cory Bittick
05/30/24
Pranesh was an awesome and…
Pranesh was an awesome and knowledgeable assist. Fast Friendly and professional.
AM
Adrian Morrissey
05/30/24
Muthaiah was great and helped solve my…
Muthaiah was great and helped solve my issue
A
Andrew
05/30/24
Vijayakumar S was really helpful
Vijayakumar S was really helpful. He knows his stuff and was able to fix my issue quickly. Great guy to deal with.
NM
Noemi Manangan
05/30/24
Stephie Rowe is very knowledgeable and…
Stephie Rowe is very knowledgeable and helpful.
KK
Ken Krell
05/30/24
Vijay did a great job
Vijay did a great job. Very attentive
CW
Chris W
05/30/24
An Excellent Support Experience
I've just jumped off a fabulous support call with Bora Rohit at High Level. He was knowledgeable about the platform and offered a solution to all of the challenges I posed, even taking a moment to log into his own sub account to test something out. I really can't recommend him enough. Thank you Bora :-)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].