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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 181-190 out of 1116

CC

CARU Carlos Alexander Ruiz

05/30/24

4 out of 5

Mahasweta Ruj is great very helpful and…

Mahasweta Ruj is great very helpful and attentive. Thank you very much for hiring Mahasweta!!!

EB

Eric Bennett

05/30/24

5 out of 5

Wonderful to work with!

Fantastic customer support! Adepu Deekshit was incredibly helpful. Great to work with!

JB

Jimmy Bornamann

05/30/24

5 out of 5

They were so patient with trying to…

They were so patient with trying to help me fix a random thing. it was complicated to me, but in the end not so much, after they showed me the solution

AC

Alfred Castillo

05/30/24

5 out of 5

Live support is great..only took about…

Live support is great..only took about 3-4 minutes to get connected and then took another 8-10 minutes to resolve the issue. Rep knew exactly what to do on this occassion.

CB

Cory Bittick

05/30/24

5 out of 5

Pranesh was an awesome and…

Pranesh was an awesome and knowledgeable assist. Fast Friendly and professional.

AM

Adrian Morrissey

05/30/24

5 out of 5

Muthaiah was great and helped solve my…

Muthaiah was great and helped solve my issue

A

Andrew

05/30/24

5 out of 5

Vijayakumar S was really helpful

Vijayakumar S was really helpful. He knows his stuff and was able to fix my issue quickly. Great guy to deal with.

NM

Noemi Manangan

05/30/24

5 out of 5

Stephie Rowe is very knowledgeable and…

Stephie Rowe is very knowledgeable and helpful.

KK

Ken Krell

05/30/24

5 out of 5

Vijay did a great job

Vijay did a great job. Very attentive

CW

Chris W

05/30/24

5 out of 5

An Excellent Support Experience

I've just jumped off a fabulous support call with Bora Rohit at High Level. He was knowledgeable about the platform and offered a solution to all of the challenges I posed, even taking a moment to log into his own sub account to test something out. I really can't recommend him enough. Thank you Bora :-)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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