8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 171-180 out of 1116
DH
Donna Hensen
06/01/24
Apurv Singh was very helpful
Apurv Singh was very helpful, patient and very professional and knowledgeable. I am very grateful for his support :-)
JM
Jaime Miranda
06/01/24
Awesome Customer Support by Saurav Mahapatra
Saurav Mahapatra has taken care of me, helping me to solve my issues, even he extended his time just to be sure we will face the problem correctly. Awesome customer support
AS
Alicia S
06/01/24
Chandra was FANTASTIC!
Chandra was FANTASTIC! Awesome support. Really appreciate you having such knowledgeable reps on standby waiting to help us!
FA
FUSION AGENCY
05/31/24
The chat & help of Sejuti was great and…
The chat & help of Sejuti was great and she helped me a lot!
NA
noli aquino
05/31/24
Benil is 100/10 when it comes to…
Benil is 100/10 when it comes to support, Superintelligent!
DO
Daniel ODonnell
05/31/24
HighLevel is the Best of the Best in…
HighLevel is the Best of the Best in Software and their support is literally beyond compare. From the helpful support rep Darshan all the way up to the CEO himself who hopped right on a Zoom call to help me before, this company is amazing.
DS
Detra Sheppard
05/31/24
EXCELLENT tech support by Sangeetha…
EXCELLENT tech support by Sangeetha Subramani! She walked me through creating my new workflow where I had previously only had campaigns. She was very thourough, patient, and when she needed to find answers she did so. Thank you very much for your help Sangeetha! Reps like you are who make HighLevel such an excellent platform!
JR
Jim Rustman
05/31/24
Dheepika Great help!!
Date of experience: May 31, 2024
CB
Charles Barber
05/31/24
Apoorv Awasthi was extremely helpful!!
Apoorv Awasthi was extremely helpful. He helped me solve a big problem and he's a great problem solver!
IS
Isaiah Spencer
05/30/24
Ritesh was super helpful
Ritesh was super helpful. He resolved an issue for me in a couple minutes that someone else had not been able to resolve. Greatly appreciated!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].