8.5
Spot Score
HighLevel Reviews in June 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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Showing 111-120 out of 1116
RI
RBILT INFO
06/10/24
Patient and Helpful
Mayank was very patient and helpful, he knew exactly where to direct me to answer my question.
ST
Stanislav Tsyganiuk
06/10/24
Great and calm
Great and calm. A lot of patience. Highly recommend!!!!
S
SaasProConnect
06/10/24
Namita was tremendous help for me today…
Namita was tremendous help for me today !!
JP
Jeremy Piccott
06/10/24
They were available for me fast and easy
They were available for me fast and helped me through my tech issues
JC
JOHN C
06/10/24
Highlevel support agent -John Thomas …
Highlevel support agent -John Thomas was able to understand my concern, a great listener and a good instructor. Problem solved very quickly and learned something valuable. Appreciate his great support! Confidence and competency increased in one call and I look forward to speaking with the great support team again. I was stuck but with John's help, we found the correct solution very quickly. Best support team out of many softwares I pay for.
JG
Justin Gammill
06/10/24
Dinesh was very helpful and responsive
Dinesh was very helpful and responsive. Thank you GHL team!
CD
Chess Digital
06/08/24
He was very helpful and knowledgeable 5…
He was very helpful and knowledgeable 5 stars from high recommend him very cool guy
LH
Leo-Erik Härm
06/08/24
Helpful and optimistic
I spoke to Saurav to get technical support. Super helpful and we always find a solution. Sometimes just talking to GHL support members helped me find the solutions on my own. They are always helpful and optimistic. I recommend!
JG
Jesse G
06/07/24
ARPAN GUPTA! THE MAN THE MYTH THE LEGEND!
I recently had the pleasure of experiencing a tour of The High Level platform, led by the incredible Arpan Gupta. From start to finish, Arpan ensured that every moment was engaging, informative, and tailored to my needs. Arpan's expertise with the platform was immediately evident. He provided comprehensive insights into every feature, demonstrating not only a deep understanding but also an ability to explain complex concepts in an easily digestible manner. His enthusiasm for the platform ...
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PR
Pukhraj Rajpurohit
06/07/24
It is not suitable for any Asian country,Especially in India
The company's support system is not at all commendable. In their support system, you are only given assurances. But the implementation is very slow. And if you are joining this company especially from India, then please do not join. Because in India, you do not have any option to add payment method for your customers. I have been requesting them for the last 2 months but I have not been given any option yet. I have received assurances many times. Every month their charge is deducted ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].