8.5
SpotScore
HighLevel Reviews in September 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
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Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Customer support representatives are responsive and knowledgeable about technical issues.
Support is available 24/7 through Zoom and chat, providing multiple contact options.
Includes workflow automation and customizable integrations that cover a broad range of business needs.
Dashboard is approachable for new users during onboarding and ongoing use.
Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.
Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.
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Showing 101-110 out of 1116
JH
Jarryd Holmes
06/11/24
Prashanth Was awesome and helpful
Prashanth Was awesome and helpful. We had a technical issue we couldn't solve and he had it done in no time providing help and assistance when we needed it most. Thanks mate.
FS
franl sicolione D
06/11/24
Apurv Sigh
Apurv Sigh, I have contact few times before , But this was the Best experience I have had so far, Is a true professional and a asset to your organization, His communication skills and Expertise put me at ease immediately and helped me understand the full capabilities of the Go High Level platforms and functionality of your CRM. I am sure to have a long lasting relationship because of meeting him and I feel my time was well spent, a great experience.
DH
Dean Hawe
06/11/24
Vicky Kausshal was great in helping me…
Vicky Kausshal was great in helping me increase my SMS limit for Pinnacle Integrated Health
KS
kianoosh Storhas
06/11/24
Gautham helped me a lot with my issues.
Gautham helped me a lot with my issues. I was struggle for a while and he provided me with a great option how I can fix the issue. ⭐⭐⭐⭐⭐
DA
Doug Amos
06/10/24
Pranesh was professional and polite
Pranesh was professional and polite. He understood my problem, requested the appropriate documents then reset the nessary app. Then notified me that the process we ready to restart. Additionally, sending me screen shots to show show what he had done. Thanks again Pranesh
K
kunde
06/10/24
lack care for their customers
There are several issues with this company. Let me start with the payment and cancellation options. I signed up for the 14-day trial to test the app. After a few days, I wanted to cancel my subscription. You cannot simply cancel; you have to submit a ticket. However, the support team was unresponsive. I submitted multiple tickets to cancel, but they still tried to charge me. Fortunately, I used a demo card with limited funds. When I tried calling, no one picked up... The marketing team ...
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TN
Tasha Nathan
06/10/24
Customer Support at HighLevel on its A…
Customer Support at HighLevel on its A game. A big shout out to Stephie I appreciate her help and time. She was calm and collected helping me through my tuff day . I started off feeling I might not get any answers, very skeptical I must add. But the query and questions were answered on dot and I was at ease. My trust has come 10 fold.
VK
Vineet kohli
06/10/24
Great Experience with Aeraf
Aeraf, the GHL expert, was extremely polite and provided everything I needed efficiently.
CF
Cultivate Fertility Team
06/10/24
Mayank was so thorough and helped us…
Mayank was so thorough and helped us with a complex issue. We really appreciate the time and care he took with our problem. Thank you!
MM
Muhammad Mubasher
06/10/24
It was a great experience to get…
It was a great experience to get support by Mayank. Very informative and cooperative.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].