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8.5

Spot Score

HighLevel - CRM Software

HighLevel Reviews in June 2026: User Ratings, Pros & Cons

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HighLevel Reviews & Ratings

Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

  • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

  • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

  • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

  • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

  • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

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Showing 91-100 out of 1116

RG

Renz Glorioso

06/12/24

5 out of 5

Highlevel support agent

Highlevel support agent - Nivi very fast response easy to work with and getting things done asap!

GB

Garrett Bremer

06/12/24

5 out of 5

Ritesh

Ritesh, did a great job.... love the zoom call approach. Communiction clear, direct and helpful.... THANKS A BUNCH!!!

FL

Fabricio Lujano

06/12/24

5 out of 5

Excellent support

Excellent support! Great tech dep. THANKS A LOT

AD

Al Donasco

06/12/24

5 out of 5

Dhruv was able to help me figure out…

Dhruv was able to help me figure out the website/domain problem. Thank you for your patience and sharing your expertise.

JL

Julio Lara

06/12/24

5 out of 5

Exceptional support

Exceptional support. Nilesh did an amazing job! He took the time to show the basics and made sure that we have everything set up.

EM

Elliot Mark

06/12/24

5 out of 5

This Guy Is A Stud

Exceptional support. GHL's customer service is generally ok/good, but there have been a few instances where their team has gone above and beyond. Mudasir Mir is a standout. He took the time to connect, understand our problematic DNS records, and within 35 minutes, had everything working perfectly.

CL

Corrie-Beth Lipowski

06/12/24

5 out of 5

I had an awesome experience with Dheepika

I had an awesome experience with Dheepika today! She was so quick, helpful and solved what I thought was a major tech crisis, in under 10 minutes. Not trying to set unrealistic expectations but she is friendly, fun and smart! Thank you so much for your help!!

F

Fran

06/12/24

5 out of 5

Support from GHL representative

Trilochan Banwait really cared and tried to give us a solution.

SD

SynergyTech Dev

06/11/24

5 out of 5

It was soo supportive

Date of experience: June 11, 2024

MC

Monet Colbert

06/11/24

5 out of 5

Sangeetha was AMAZING!!

Sangeetha, was so great and very patient. I had a call come in on a project that was going south very quickly while was in the middle of trying to help me get things understood in the custom values area. She was so patient and could tell my call was going really really bad. She kindly muted and waited for me to get done then still ensured that I understood a complicated tech issue. Thank you sooo much Sangeetha you are amazing!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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