8.5
Spot Score
Streamline workflow and close more sales with HighLevel.
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Starts from $97/Month
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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GB
Garrett Bremer
06/12/24
Ritesh
Ritesh, did a great job.... love the zoom call approach. Communiction clear, direct and helpful.... THANKS A BUNCH!!!
EM
Elliot Mark
06/12/24
This Guy Is A Stud
Exceptional support. GHL's customer service is generally ok/good, but there have been a few instances where their team has gone above and beyond. Mudasir Mir is a standout. He took the time to connect, understand our problematic DNS records, and within 35 minutes, had everything working perfectly.
JL
Julio Lara
06/12/24
Exceptional support
Exceptional support. Nilesh did an amazing job! He took the time to show the basics and made sure that we have everything set up.
AD
Al Donasco
06/12/24
Dhruv was able to help me figure out…
Dhruv was able to help me figure out the website/domain problem. Thank you for your patience and sharing your expertise.
TB
Tazio Baker
06/12/24
HighLevel has got some A players…
HighLevel has got some A players customer support rept. Benil was amazing. He found my error in code and fixed it jsut right.
RG
Renz Glorioso
06/12/24
Highlevel support agent
Highlevel support agent - Nivi very fast response easy to work with and getting things done asap!
CL
Corrie-Beth Lipowski
06/12/24
I had an awesome experience with Dheepika
I had an awesome experience with Dheepika today! She was so quick, helpful and solved what I thought was a major tech crisis, in under 10 minutes. Not trying to set unrealistic expectations but she is friendly, fun and smart! Thank you so much for your help!!
F
Fran
06/12/24
Support from GHL representative
Trilochan Banwait really cared and tried to give us a solution.
KS
kianoosh Storhas
06/11/24
Gautham helped me a lot with my issues.
Gautham helped me a lot with my issues. I was struggle for a while and he provided me with a great option how I can fix the issue. ⭐⭐⭐⭐⭐
MC
Monet Colbert
06/11/24
Sangeetha was AMAZING!!
Sangeetha, was so great and very patient. I had a call come in on a project that was going south very quickly while was in the middle of trying to help me get things understood in the custom values area. She was so patient and could tell my call was going really really bad. She kindly muted and waited for me to get done then still ensured that I understood a complicated tech issue. Thank you sooo much Sangeetha you are amazing!!!
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