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8.5

SpotScore

HighLevel - CRM Software

HighLevel Reviews in September 2026: User Ratings, Pros & Cons

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4.87

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HighLevel Reviews & Ratings

4.87

Excellent

Based on 1079 ratings & 1116 reviews

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Rating Distribution

Excellent

(1063)

Very Good

(14)

Good

(3)

Poor

(6)

Terrible

(30)

Spotsaas Editor’s POV

The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more

HighLevel pros and cons

  • Customer support representatives are responsive and knowledgeable about technical issues.

  • Support is available 24/7 through Zoom and chat, providing multiple contact options.

  • Includes workflow automation and customizable integrations that cover a broad range of business needs.

  • Dashboard is approachable for new users during onboarding and ongoing use.

  • Support knowledge is inconsistent, and complex technical issues sometimes require multiple escalations to resolve.

  • Advanced functionality and integration issues may not be resolved at the first contact, delaying critical operations.

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Showing 1001-1010 out of 1116

SS

Simon Sabir

01/24/24

5 out of 5

Akshay Sing

Akshay Sing, Was very helpful, patient, accomodating and solution oriented.

SL

SBM LLC

01/24/24

5 out of 5

Amuthan

Amuthan solved 5/5 of my problems in less than 7 minutes and was very patient with me even though my wifi was slow for that reason I give him 5/5 stars ;)

AB

Aayush Bhatt

01/24/24

5 out of 5

Arjun is Amazing

Arjun and the team were amazing they were sweet and knew what the problem exactly was.

MM

Milan Marinkovic

01/24/24

5 out of 5

Sai Bhupathi very quick & helpful

Sai Bhupathi very quick & helpful. Very knowledgeable and need a rise or promotion!

JS

J Solomon

01/24/24

5 out of 5

Trilochan was great

Trilochan was great, he is knowledgable patient and kind.

B

BridgeMaker

01/23/24

5 out of 5

Very Helpful and patient

Date of experience: January 23, 2024

AB

Amar Buric

01/23/24

5 out of 5

Thank you Imran

Imran did his job professionally and sorted the issue. Thank you.

TP

Texas Print Design

01/23/24

5 out of 5

Swati is very Helpful

Swati is very Helpful. she gave me every answer i need.

HD

Help Desk

01/23/24

5 out of 5

Rishabh was quick and helpful

Date of experience: January 23, 2024

OB

Odin Boonstra

01/23/24

5 out of 5

Helpfull as always

Date of experience: January 23, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].