8.5
Spot Score
HighLevel Reviews in June 2026: User Ratings, Pros & Cons
Streamline workflow and close more sales with HighLevel.
Add to compare
Starts from $97 / Month
HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
Filter results
Sort by :
Showing 1011-1020 out of 1116
CG
Carlos Garcia
01/23/24
Great help and advice
Great help and advice! Sujeet was great.
JR
Joseph Ruiz
01/23/24
Anam is very reliable and helpful!
Date of experience: January 23, 2024
JH
Jade henric
01/23/24
Gautham Royal is an angel
Gautham Royal is an angel! I have been stressed by the Geo Permission. No one was able to help me for 2 days. I was lucky he was on zoom and resolved my issue in no time. He deserves a raise and promotion
AA
Asel Abeygunasekara
01/23/24
Quick resolution over zoom
Quick resolution over zoom. Email support is very slow in general with GHL, but if you get on zoom with these guys, they'll sort out your issues very quickly. Every experience I've had has been smooth and efficient when jumping on quick 5-10 minute calls to solve tech issues.
DD
dan doyle
01/23/24
Himalay Chauhan helped get my domains…
Himalay Chauhan helped get my domains sorted out, and he did it FAST. I waited about 10 minutes to connect on Zoom, and Himalay help me resolve my issue in a few minutes!
JS
Jackson Stephenson
01/23/24
Eddy did an awesome job with working…
Eddy did an awesome job with working with me to get A2p and toll-free numbers set up, he even got onto zoom and we screenshared to ensure I got everything right, communication was fast and effective and we got the job completed!
RZ
Rafael Zabala
01/23/24
GHL is amazing
GHL is amazing. Support is top notch. Anshul today helped me in minutes address an emergency issue I have been on Highlevel for 4 years now and I love this company, They are the best,
PE
PAULETTE E
01/21/24
"Lots to Learn and Lots to Benefit"
What do you like best about HighLevel? The amount of functions and how they all integrate is what I like best about High Level. Having so much in one place is both a blessing and a curse! And it's about learning the features and then handing off a lot of the busy work part of it to an assistant to handle the daily management. What do you dislike about HighLevel? It doesn't always feel intuitive, with multiple lays of clicks to ultimately reach the page that has the controls for a function ...
Read more
KL
Karen L
01/06/24
"Great Product Terrible Support"
What do you like best about HighLevel? This platform is pretty powerful with a lot of cool features meaning you can ditch a lot of other platforms What do you dislike about HighLevel? Terrible support - keep getting triaged to zoom rooms where I am told we can't help we will esculate your exisiting ticket (3 times!) Have not been able to use the SMS functionality due to an issue, no resolution or help or contact with tech support just raise a ticket then no action No complaint process Very ...
Read more
AU
Anonymous User
01/06/24
"A tool every company and marketer should have"
What do you like best about HighLevel? It's a combination of a roboust CRM, email marketing + task automation system, basically it's a marketer 's dream tool. I also like the fact they have 24/7 support, shout out to Alexis Villa, she's one of an amazing support. What do you dislike about HighLevel? It looks intimating to get started, but we'll get better clarity as we explore more. What problems is HighLevel solving and how is that benefiting you? CRM Pipeline + Email + Automation + Live ...
Read more
Free vendor scorecard
Evaluate HighLevel objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score HighLevel against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].