8.5
Spot Score
HighLevel Reviews in June 2026: User Ratings, Pros & Cons
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HighLevel Reviews & Ratings
Spotsaas Editor’s POV
The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is its highly accessible and responsive customer support, with agents consistently praised for their professionalism, technical expertise, and problem-solving capabilities. ...Read more
HighLevel pros and cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
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Showing 991-1000 out of 1116
J
Jakob
01/25/24
Perfect help
Date of experience: January 25, 2024
J
Jasmine
01/25/24
Akanksha was amazing and answered all…
Akanksha was amazing and answered all of my questions
SU
Sara Underwood
01/25/24
Fast & Helpful Customer Service!
My agency email went down due to a domain transfer to a new provider, and Sujith helped me quickly and even provided a step by step loom video outlining exactly what I need to do to get my email back up and running asap. He was very helpful and quick! Thank you!
M
Melanie
01/25/24
Raaj was very helpful in fixing my…
Raaj was very helpful in fixing my problem with automations. He was quick to respond and explained everything very well.
R
Richard
01/25/24
Customer service goes above and beyond
The software has many great features, But the customer service goes above and beyond. Anam was very quick in dealing with my issue.
HO
Hannah O'Brien
01/25/24
Shourya is AMAZING!!
Shourya is AMAZING!!! I could not figure out how what the missing link was that was making my website down and she fixed and figured it out in less than five minutes! Great attitude and very personable! Thank you Shourya! Give her a raise!!!
DL
Dr. Lauren Duroy, APRN
01/24/24
I really wish this would work, I've been with them for over a year.
The platform is just a nightmare. Plus..After the three months of support, they quit caring. By that time you have an entire business built on a platform and they know that moving is very difficult. I have told them SEVERAL times that the help support does not work. No change. When I ask for help I'm told that I'm out of the 3 month window I have to complain, go through different zooms and reexplain my situation to several people before they will help you. Several of the people who work ...
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DM
Darlene Mingo-Musgrave
01/24/24
Ankit and Shourya were AMAZING!!!!!
Ankit and Shourya were AMAZING!!!!!! They solved both of my issue in the matter of minutes. I truly appreciate their assistance.
PD
Patricia De Saracho
01/24/24
Support in the past has been a journey…
Support in the past has been a journey for GHL. The change to Zoom calls and support has been a game-changer. Sonal Chaduhary was wonderful, extremely knowledgeable, and helpful. What she didn't know she went above and beyond to find out to help me. Thank you, Sonal!
M
Manolo
01/24/24
Can thank you guys enoght. Thanks again Mubira
My experience was made awesome by Mubira Begun. She was dedicated to getting my issue fixed and getting my system working properly. I am so thankful to her.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].