spotsaas-logo
Get Listed

8.7

Spot Score

Helpwise - Live Chat Software

Helpwise Reviews in May 2025: User Ratings, Pros & Cons

Efficient customer support, simplified.

4.8

Add to compare

Starts from $83.25/Month when Billed Yearly, also offers free forever plan

Request a Quote

Helpwise Reviews & Ratings

4.8

Excellent

Based on 145 ratings & 170 reviews

Rating Distribution

Excellent

(128)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(0)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 101-110 out of 170

AU

Anonymous User

10/23/21

5 out of 5

"Helpwise manages all of your communication"

What do you like best about Helpwise? This platform combines many tools to communicate with customers in one place, such as a shared inbox for emails and social media, an online knowledge base, a website chat window, and CRM and Slack integrations.

SS

Shikhar S

10/23/21

4.5 out of 5

"A good shared inbox for better management"

What do you like best about Helpwise? I am very happy with Helpwise. It has helped me streamline my help desk and has all the features I need for our business. This includes the ability to access it from Gmail or through the app on your phone!

UA

Umar A

10/23/21

4 out of 5

"Better than other tool need improvment"

What do you like best about Helpwise? I like its integration with other tools like google sheet etc What do you dislike about Helpwise?

S

Selçuk

10/22/21

5 out of 5

"Helpwise The Brave"

What do you like best about Helpwise? Helpwise has lots of potentials in it also have team inbox, live chat widget, help center, sms, whatsapp, detailed reports etc...

AU

Anonymous User

10/22/21

5 out of 5

"Helpwise is the best mail-system for proffesionals buisness"

What do you like best about Helpwise? I like everything. It´s a simple but just creat system What do you dislike about Helpwise?

CD

Compete D

10/22/21

4.5 out of 5

"Help is on the way!!!"

What do you like best about Helpwise? Helpwise is an amazing tool that I didn't know I needed until I needed it. When you get an onslaught of customer inquiries and need to be on the same page with your team on how to handle them and respond this is the tool. Shared inboxes can change your life, seriously. Give you the ability to share the workload and not worry about Dan being out of the "office" today because his son or daughter got sick.

SA

Shahriar A

10/22/21

4.5 out of 5

"Simply the best SAAS I ever use till now"

What do you like best about Helpwise? The thing I like the best is they gave free personal inbox. All our team members use that as their office e-mail and the shared inbox we use as the regular support channel for our clients. So it helps us to reduce personal inbox expenses which may cost $$ per month. The second thing I like most is that they have the zenbox feature which helps to check & reply to all e-mail from one single place.

AU

Anonymous User

10/22/21

4.5 out of 5

"Great helpdesk software for small or big teams"

What do you like best about Helpwise? I have a small company and using the software has been a breeze. What I really love about it is that it's been so far very reliable, and the delivery rate has been excellent.

AU

Anonymous User

10/22/21

4.5 out of 5

"Top experience"

What do you like best about Helpwise? Omni channel solution Easy to use even with no geeks employees What do you dislike about Helpwise?

AU

Anonymous User

10/22/21

4.5 out of 5

"HelpDesk is Amazing"

What do you like best about Helpwise? The team inbox is amazing. The UX is smooth. What do you dislike about Helpwise?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].