8.7
Spot Score
Helpwise Reviews in June 2026: User Ratings, Pros & Cons
Efficient customer support, simplified.
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Starts from $83.25 / Month when Billed Yearly, also offers free forever plan
Helpwise Reviews & Ratings
Spotsaas Editor’s POV
Helpwise is a versatile live chat software that enhances team collaboration and customer communication. Its multi-channel support and shared inbox feature make it ideal for businesses with diverse customer interaction points.Read more
Helpwise pros and cons
Shared inbox functionality
Multi-channel support
Collaboration tools
Real-time monitoring
Learning curve for new users
Limited integrations
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Showing 111-120 out of 170
AU
Anonymous User
10/22/21
"it simplifies customer service in a very omni channel way"
What do you like best about Helpwise? helpwise.io is a new bot that can help you solve customer queries across multiple channels, like email, live chat, and even social media. This is cutting-edge technology that's not available anywhere else on the market. I'm impressed with how it can track everything in one place and tell how many customers you've helped, so you know you're on the right track. This advanced bot is something you want to check out because it's unlike anything you've ever ...
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AU
Anonymous User
10/22/21
"Great Software"
What do you like best about Helpwise? I like the simplicity and the speed of the tool What do you dislike about Helpwise?
AU
Anonymous User
10/22/21
"Great helpdesk software for small or big teams"
What do you like best about Helpwise? I have a small company and using the software has been a breeze. What I really love about it is that it's been so far very reliable, and the delivery rate has been excellent.
DT
Davide T
10/22/21
"A good partner for our customer service"
What do you like best about Helpwise? Simple to use and affordable. Great customer service. For us is a game changer What do you dislike about Helpwise?
ZK
Zunaid K
10/22/21
"Excellent Shared Inbox Solution"
What do you like best about Helpwise? It has a really great UI and is easy to use. I liked that any messages I sent via Helpwise could also be stored in the original emails sent folder in Gsuite.
AT
Arale T
10/22/21
"its user friendly and great support team"
What do you like best about Helpwise? proactive customer support, very helpful What do you dislike about Helpwise?
SA
Shahriar A
10/22/21
"Simply the best SAAS I ever use till now"
What do you like best about Helpwise? The thing I like the best is they gave free personal inbox. All our team members use that as their office e-mail and the shared inbox we use as the regular support channel for our clients. So it helps us to reduce personal inbox expenses which may cost $$ per month. The second thing I like most is that they have the zenbox feature which helps to check & reply to all e-mail from one single place.
ML
Mike Lester R
10/22/21
"Get Help for your Helpdesk with Helpwise"
What do you like best about Helpwise? What I like the most about Helpwise is that I can have multiple shared inboxes, live chats, and help pages inside their platform. It's easy to configure and takes just a few minutes to get my team up and running and supporting our customers. The next thing I like about Helpwise is that their team always has improved on their features which makes the subscription worth every penny spent.
JY
Jeffrey Y
10/22/21
"A great way to track multiple customer channels"
What do you like best about Helpwise? Helpwise lets me create a standalone "inbox" for a number of channels. I have one for FB messages, my support email, a chatbot on my website...and another email for a second business.
AU
Anonymous User
10/22/21
"Top experience"
What do you like best about Helpwise? Omni channel solution Easy to use even with no geeks employees What do you dislike about Helpwise?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].