Help Scout discussions

we're a small team and get a lot of customer inquiries through social media. can help scout handle those messages effectively?

i’m considering trying help scout, but i’m a bit skeptical about the free trial. do i have to enter payment info up front or can i really test it without any commitment?

our support process involves a lot of tickets, and I'm curious how help scout manages them. do we get features like prioritization and categorization?

we’re a medium-sized business looking to switch to help scout and are worried about the migration process. can you tell me more about the support provided?

we’re thinking about expanding our support team significantly. does help scout have a limit on the number of users we can add in our plan?

branding is super important for us. does help scout allow for customizable branding, like logos and colors?

we're just a 3-person team and are wondering if help scout would be overkill for us. are there features that would still be useful for such a small setup?