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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 921-930 out of 1083

RJ

Reed J

06/27/19

4.5 out of 5

"The best analytics services we've found yet"

What do you like best about Heap? Intuitive interface and smart event tracking makes this the most complete and easy to use analytics platform we've used. It's simple to create and track events and the cached data means you can see what's been happening before you realized you should be looking at it.

AU

Anonymous User

06/27/19

4.5 out of 5

"Great analytics tool for PMs"

What do you like best about Heap? No coding knowledge needed, great insights, intuitive UI. The best is that you won’t need to predefined your funnels - all data is aggregated and available retroactively.

AU

Anonymous User

06/27/19

4 out of 5

"A loyal user. "

What do you like best about Heap? I have been using Heap analytics for a few years now. I started using it with my first business, and it was my number one analytics tool. Heap allows us to analyse user behaviour and what steps they take, and where they drop off, allowing us to improve on these steps.

PE

Patrick E

06/27/19

4 out of 5

"Captures Everything"

What do you like best about Heap? I love being able to track an event and get all the historical data, not just from that point forward. What do you dislike about Heap?

AU

Anonymous User

06/27/19

4 out of 5

"Great Product - Not That Intuitive, Though"

What do you like best about Heap? I love that I can layer on different types of segments (behavioral, acquisition source, etc.) over a funnel to really see how different types of users interact with our product and funnel. This has resulted in numerous specific optimizations for only certain types of traffic. It has been immensely beneficial.

AU

Anonymous User

06/27/19

5 out of 5

"Great product"

What do you like best about Heap? Heap makes it easy for our team to understand how our application is performing across every step of the funnel and every type of traffic.

DL

David L

06/27/19

4 out of 5

"How a one man growth guy leverages Heap"

What do you like best about Heap? I like the ability to create funnels that are grouped by UTM to understand how users perform throughout their journey. It also helps me understand which campaigns are working effectively, and which should be turned off. The funnel features are definitely the ones I'm using most frequently right now.

AU

Anonymous User

06/27/19

4 out of 5

"Easy to investigate user's event"

What do you like best about Heap? The filter criteria depending on the events performed. What do you dislike about Heap?

BS

Bennett S

06/27/19

4 out of 5

"Excellent tool and good updates "

What do you like best about Heap? Flexible, yet clear UI from which to create reports and track programs, pages and collect all historical data in What do you dislike about Heap?

MM

Michael M

06/27/19

5 out of 5

"Glad I found Heap "

What do you like best about Heap? I was looking for an analytics solution for my startup, and stumbled upon Heap (amongst others). I really appreciated a few features they have:

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].