Heap Reviews in June 2026: User Ratings, Pros & Cons

"Get Specific Results"

What do you like best about Heap? Heap allows me to key in on specific user interactions and provide tangible result tracking. What do you dislike about Heap?

"Great Platform for Instrumenting Web Analytics"

What do you like best about Heap? Very easy to set up and configure events. Simple tooling that makes it easy to analyze and export functionality into our DataWarehouse for more advanced analysis.

"Director of product"

What do you like best about Heap? analyzing funnels. paths is a great addition to that to explore and always improve the funnel configuration What do you dislike about Heap?

"Auryc is robust data analytics tool, very easy to use"

What do you like best about Heap? It's super easy to implement on our website, session reply function is great to use. One of the easiest data analytics tool you can find on the market

"United Vacations review"

What do you like best about Heap? We love the ability to view our customers sessions on our website to gain insights into what is working best and identify opportunities for improvement of our customer's experience on the site.

"Robust Feature Set for the Category."

What do you like best about Heap? In particular, Auryc is very good at identifying shopper funnel fallout quickly through their funnel tool or reverse goal analysis tool, and allowing users to hone in on those sessions. It has allowed us to continue to optimize our UX for greater funnel performance and unlock those areas with substantial fallout.

"Auryc is one of the best CX platforms for seeing and understanding your customers' true journeys."

What do you like best about Heap? With just 1 JS installed in 5 minutes, Auryc's platform returns actionable insights in a centralized location about user engagement, user replays, traffic, UX and the technologies that deliver our front end CX. For a startup like ours in the B2C space, getting our cross-functional teams to all see the same data is extremely valuable. No one debates anymore about why a KPI is flat or declining. Now we can all see it and having the visual and data to prove it ...

" is an excellent tool that gives you great help in making the right decisions."

What do you like best about Heap? It is really easy and practical to handle, its functions are intuitive, which facilitates its management. Capture the data in a very practical and useful way to manage What do you dislike about Heap?

"Instrumental partner for customer success"

What do you like best about Heap? What I like best about Auryc are: - Customer feedback and associated session replay and product analytics that help us understand the customer journey and better refine our product and flow.

"Great UX Tool"

What do you like best about Heap? This tool has been able to identify low to critical bugs that QA does not usually catch on the website. If you've ever received a response along the lines of "Sorry, we are not able to replicate the issue", Auryc will catch that and send all errors on the page to you and your developers so you can patch it up fast.