NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

Empower your decisions with data-driven insights.

4.5

Add to compare

Heap offers custom pricing plan

Start Free Trial

Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 881-890 out of 1083

AU

Anonymous User

07/17/19

4.5 out of 5

"Heap for user research"

What do you like best about Heap? Data on user journeys, monthly and weekly usage and top users. What do you dislike about Heap?

VV

Vinay V

07/17/19

4.5 out of 5

"Great insight into events, users and sessions happening on a website "

What do you like best about Heap? I like the Webhooks and User Analytics portion in Heap What do you dislike about Heap?

RK

rafael k

07/17/19

3 out of 5

"Some features of google analytics are missing on heap"

What do you like best about Heap? The possibility of getting old events without having to tag the site. On projects that the site changes a lot its easy to see the past events with no tagging. Very good for the developers team

AU

Anonymous User

07/17/19

4.5 out of 5

"Incredible out of the box analytics solution"

What do you like best about Heap? You can add essentially one piece of code and some identify calls every time someone enters their email and you are collecting a wealth of data about what people are doing on your website. The best feature is that you don't need to custom make events to track everything, and we can go back and do analysis on things from years/months past that we might not have considered at the time

AU

Anonymous User

07/17/19

3 out of 5

"Hard to see business value above GA"

What do you like best about Heap? Ability to cope with single page applications What do you dislike about Heap?

AU

Anonymous User

07/17/19

4.5 out of 5

"aggregating and segmenting site visitor data for adquick.com"

What do you like best about Heap? the visualization are better than any other system, there's great ease of use, and it empowers others in the organization to distill information and share it. i also love that it collects all past data, it's like a data vacuum cleaner that i can sort thru later when i need it

MM

Murali M

07/17/19

1.5 out of 5

"Best tool for insight"

What do you like best about Heap? The user drop tree graph from the funnel and the path from where the user landed helps great to make a quick and clear insight actions.

AU

Anonymous User

07/17/19

3 out of 5

"Hard to see business value above GA"

What do you like best about Heap? Ability to cope with single page applications What do you dislike about Heap?

RK

rafael k

07/17/19

3 out of 5

"Some features of google analytics are missing on heap"

What do you like best about Heap? The possibility of getting old events without having to tag the site. On projects that the site changes a lot its easy to see the past events with no tagging. Very good for the developers team

AU

Anonymous User

07/16/19

4 out of 5

"great tool"

What do you like best about Heap? easy to implement, great for tracking , real time data What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].