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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

Empower your decisions with data-driven insights.

4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 891-900 out of 1083

AE

Andrew E

07/16/19

5 out of 5

"Great asset"

What do you like best about Heap? Simple to use, very powerful, and no engineering support required What do you dislike about Heap?

AU

Anonymous User

07/16/19

3 out of 5

"Heap Review"

What do you like best about Heap? Ability to see path analysis, easy implementation in code base What do you dislike about Heap?

TL

tariq l

07/16/19

5 out of 5

"Heap is just awesome"

What do you like best about Heap? What I like the best is the fact that I can go anytime to Heap and just create an event. Then Heap will return to me all the tracking data related to my new event, even before my event was created.

MK

Michael K

07/16/19

3.5 out of 5

"Great event based analytics tool"

What do you like best about Heap? The most useful thing about Heap is the ability to create events via the platform without needing a developer to create them all for you.

MP

Marco P

07/16/19

5 out of 5

"Best tool for tracking events and funnels and segments on your website."

What do you like best about Heap? I like that you can place the tag and then everything in DOM collects which you can later compile and name the elements already tracked.

AU

Anonymous User

07/16/19

4.5 out of 5

"Excellent analytics tool"

What do you like best about Heap? I don’t have to know what I need to track from the get go as Heap tracks everything. What do you dislike about Heap?

EJ

Emil J

07/16/19

4.5 out of 5

"Heap is a life saver!"

What do you like best about Heap? I love getting insights in real time about user activity. With my react native app (expo) this was the only option for us to get real time user activity that we were looking for. Since implementing heap revenue and customer retention has increased.

AU

Anonymous User

07/16/19

4.5 out of 5

"Great product"

What do you like best about Heap? Heap gets a lot of things right. The combo of auto-capturing data, being able to track important stuff via API, and then solid analysis tools is reallly great.

AU

Anonymous User

07/16/19

3 out of 5

"Heap Review"

What do you like best about Heap? Ability to see path analysis, easy implementation in code base What do you dislike about Heap?

AU

Anonymous User

07/16/19

4 out of 5

"Simple and effective"

What do you like best about Heap? I like that it provides simple apis to send data. What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].