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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 741-750 out of 1083

AU

Anonymous User

09/03/19

3.5 out of 5

"Quite powerful and fairly easy, even for non technical users "

What do you like best about Heap? I like the tool - fairly easy to get a handle on even for non technical users. As long as your own event definitions are clear, things are quite easy. For some reason, I really like their reporting and funnel feature.

AU

Anonymous User

09/03/19

3.5 out of 5

"Heap User Review"

What do you like best about Heap? I enjoy being able to create user funnels and see exactly how my cohorts of users keep retention over time. What do you dislike about Heap?

AU

Anonymous User

09/03/19

5 out of 5

"Heap Review"

What do you like best about Heap? I like that it fills in the gaps in data that my team and I may have not set up from the start. I also like that Heap offers much more flexibility than using only GA.

MG

Mauricio G

09/03/19

3.5 out of 5

"Nice tool to capture users interactions in your platform"

What do you like best about Heap? I like Heap because of its ability yo gather data from users interactions in your platform or website and generate useful infographics, heat maps, funnels and more. With this tool you can collect ton of relevant info to understand your customers and the way they interact with your site.

TC

Toni C

09/03/19

5 out of 5

"Great analytics even for the marketing noob!"

What do you like best about Heap? Very user-friendly and intuitive interface What do you dislike about Heap?

AU

Anonymous User

09/03/19

2.5 out of 5

"best option out there"

What do you like best about Heap? heap's analytics are retroactive, which means we can measure anything at anytime What do you dislike about Heap?

AU

Anonymous User

09/03/19

4 out of 5

"Great Program!"

What do you like best about Heap? Easy to navigate for quick analytics. I like how I can separate dashboards and sources to keep things organized. The control over user management is a plus.

LA

Lucas A

09/02/19

4 out of 5

"Cogent instrumentation solution for modern web analytics"

What do you like best about Heap? Fairly easy to use and learn, even for professionals without previous experience. Automatic gathering of web apps data for processing at need

AH

Arthur H

09/02/19

5 out of 5

"Great tool for get insights really fast"

What do you like best about Heap? Heap is really easy to setup with Segment (what we use) and allow our team to quickly get insights on events What do you dislike about Heap?

AU

Anonymous User

08/30/19

4 out of 5

"Deep insights into our customers"

What do you like best about Heap? Heap provides deep insights into how our customers use the platform and allows us to proactively monitor product usage. What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].