Heap Reviews in June 2026: User Ratings, Pros & Cons

"Helping shape the future of our product one click at a time"

What do you like best about Heap? flexible dashboards and the events visualiser It's really helped me streamline the data overview of our platform.

"Powerful product analytics, whacked pricing model"

What do you like best about Heap? It's super easy to build queries, reports, and dashboards.. and share them with others in the organization. I love the ability to understand the behavior of individual users and then group, filter, and otherwise slice and dice the data.

"Powerful analytics tool"

What do you like best about Heap? Ability to easily define and capture metrics from web + mobile apps. Ability to easily create reports. Report query speed is excellent.

"HEAP is Analytics made easy"

What do you like best about Heap? Virtually code-free implementation of analytics. As a non-tech user, I can easily configure events & set up dashboards for analysis our our product at a glance. It's the first few tabs I open each day in my browser.

"Good idea poor execution "

What do you like best about Heap? I love the potential that Heap offers. I feel like I could learn a lot about my audience through Heap. What do you dislike about Heap?

"Heap is great, but not very user friendly."

What do you like best about Heap? Heap has a unique way of tracking usage which is easy to setup and manage but requires some personnel training to get a hang of.

"Awesome data analysis tool!"

What do you like best about Heap? The best feature is that it tracks all historical customer information even for events that you don't specifically define. It is also very powerful when you development team starts to input in server side and customer events.

"Great retroactive insights"

What do you like best about Heap? The fact that it starts tracking each and every event from the get go. We can start analyzing the past data just by creating reports of any trackable event. Other products need us to set up the events to start with if we want to track them, but Heap tracks it all automatically in the background.

"Very very good"

What do you like best about Heap? Heap allows you to go in depth about data analysis. The best feature is that it allows to analyze data coming both from iOS and Web in one place

"Easy to use, dashboards and funnels easy and fast to configure. Script performance should be better."

What do you like best about Heap? I really like the flexibility it has related to configuration and integration. Sending events, creating funnels, viewing data that helps to take a business decision is quite easy even for those that are not very familiar with analytics tools, and are not the ones that analyze data.