Heap Reviews in June 2026: User Ratings, Pros & Cons

"Insightful Web Analytics for online growth"

What do you like best about Heap? It's easy to use and straightforward. The team at Auryc are always available to answer any questions that you might have and they even provide hands on work if required.

"Great customer support from Amod and Team"

What do you like best about Heap? Auryc is a good contender in the session recording space. It captures the entire DOM which makes it easy to filter by events. Also, I have seen Auryc saving our sessions though we have crossed the limits which is a really good experience.

"Outstanding responsiveness and support"

What do you like best about Heap? The support I've received from Auryc representatives has been amazing. I applaud them on being timely with answers to questions and their dedication to helping me understand the tool and all it can offer us. In terms of the tool itself, I like how granular you can get on digging into the data. For example I used it last week to find all Internet Explorer 11 users that clicked place an order within a specific time frame, bookmarked it and sent it to our ...

"Outstanding responsiveness and support"

What do you like best about Heap? The support I've received from Auryc representatives has been amazing. I applaud them on being timely with answers to questions and their dedication to helping me understand the tool and all it can offer us. In terms of the tool itself, I like how granular you can get on digging into the data. For example I used it last week to find all Internet Explorer 11 users that clicked place an order within a specific time frame, bookmarked it and sent it to our ...

"User Journey Insight"

What do you like best about Heap? Being able to view the users experience. Provides insight to how the user uses the site and indicates improvements and issues encountered. Improves customer experience so they do not have to recreate the scenario and send in screenshots.

"User Journey Insight"

What do you like best about Heap? Being able to view the users experience. Provides insight to how the user uses the site and indicates improvements and issues encountered. Improves customer experience so they do not have to recreate the scenario and send in screenshots.

"Fantastic web analytics at an unbeatable value"

What do you like best about Heap? The team at Auryc has been incredibly helpful, and the software is very robust. My favorite part of Auryc is the ability to retroactively run an analysis. Where in other web analytics tools one must set up metrics and events to measure, with Auryc one can take any interaction and run an analysis.

"Fantastic web analytics at an unbeatable value"

What do you like best about Heap? The team at Auryc has been incredibly helpful, and the software is very robust. My favorite part of Auryc is the ability to retroactively run an analysis. Where in other web analytics tools one must set up metrics and events to measure, with Auryc one can take any interaction and run an analysis.

"Opportunities to improve, courtesy of Auryc"

What do you like best about Heap? I really love the breadth of features that Auryc offers. The platform offers many different ways to analyze the customer experience and get relevant feedback.

"Opportunities to improve, courtesy of Auryc"

What do you like best about Heap? I really love the breadth of features that Auryc offers. The platform offers many different ways to analyze the customer experience and get relevant feedback.