Heap Reviews in June 2026: User Ratings, Pros & Cons

"Better than Heap & Mixpanel"

What do you like best about Heap? Combines the powers of HotJar and Heap into a single tool. It's much better at identifying users from sessions out of the box than either Heap or Mixpanel. We moved our survey from Iterable and into Auryc and increased the response rate by 800%

"Auryc is the best - an invaluable tool for smart insights and campaign management"

What do you like best about Heap? Auryc integrates with Segment, so you can easily track events and behaviours by user trait, even better you can actually create events in Auryc directly which is really cool, and these can run along side Segment.

"Be smarter, use Heap"

What do you like best about Heap? Heap is very user friendly software, that has enabled me to bring more in my pipeline line and thus it has positively affected my sales and marketing department. Through Heap until now I am capable of grabbing numerous customers and have turned them in lead generation. It is very simple to use application, which offers effective visualization. Heap has opened new doors for me to understand the market trend and taught me the easy launching of my products as well.

"Follow up and get to know new clients in depth."

What do you like best about Heap? I don't worry about the idea of creating a customer acquisition plan from the beginning because Heap helps me do it. It has results prediction functions where the tool is based on the search of success and failure probabilities according to the event to be analyzed. It automates several marketing processes.

"heap optimizer job."

What do you like best about Heap? Incredible how you can work in software in a detailed way, the database covers all the information of the company, now they are much more consolidated and you can also analyze software in order to know if it is working optimally or not.

"The power to create detailed analytics for user interactions with your website"

What do you like best about Heap? The best part of using Heap is being able to define specific "funnels" to understand at what point in your website flow users are dropping off. It helps to identify what areas need UI/UE improvements. If someone is dropping off at an obscure place in the page flow we can identify any issues or areas that need improvement quickly.

"Quickest way to site behavior insights!"

What do you like best about Heap? I love how easy it is to go back and get data from Heap, even if I may have forgotten to instrument an event in the past. With minimal partnership from our dev team, we are able to gather data on everything we need to evaluate our product.

"Excellent, highly customizable analytical tool"

What do you like best about Heap? Heap is incredibly user friendly! As someone who'd used Google Analytics for years, I was a VERY quick convert to Heap as it was more intuitive and far more customizable. It quickly became absolutely indispensable as an analytical tool for our marketing, product, and data teams.

"Heap is perfect for tracking my marketing strategies."

What do you like best about Heap? Heap is extremely easy to follow. Once you create a report, it is shareable to your entire time to keep tabs on! What do you dislike about Heap?

"The perfect analytics platform for a lean company"

What do you like best about Heap? - Setup was instant with automated tracking - Easy to learn for new users / can self-serve insights easily