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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 631-640 out of 1083

CJ

Charlotte J

11/13/20

4.5 out of 5

"The event visualizer makes tracking extremely easy"

What do you like best about Heap? The event visualizer! It makes it very easy to determine usage and identify who are power users. What do you dislike about Heap?

HV

Harlan V

11/13/20

4.5 out of 5

"Deep analytics with no fuss"

What do you like best about Heap? I love how you never have to set up views and that no data is ever lost. If you decide later that you want to go back and dig into your data, you can. Unlike GA where the views and filters you create are never retroactive.

AU

Anonymous User

11/13/20

4.5 out of 5

"Director of product"

What do you like best about Heap? I like funnels and paths as tools to track the customers usage What do you dislike about Heap?

AU

Anonymous User

11/13/20

4.5 out of 5

"Easy to use and collaborate with"

What do you like best about Heap? - easy to use and learn. - When compared to Google Analytics, this is a breeze to get the hang of.

AU

Anonymous User

11/13/20

3.5 out of 5

"n/a"

What do you like best about Heap? easy integration, nice out of the box tracking What do you dislike about Heap?

GP

Gabrielle P

11/13/20

5 out of 5

"Great service!"

What do you like best about Heap? UI is great and easy to use. It is very intuitive and helpful to the business. What do you dislike about Heap?

AU

Anonymous User

11/13/20

5 out of 5

"event"

What do you like best about Heap? It is a super easy and perfect analytics system for product marketing and digital marketing specialist. What do you dislike about Heap?

AU

Anonymous User

11/13/20

5 out of 5

"easy to use and find answer to any question I have about my data"

What do you like best about Heap? Not having to set things up, being able to come in at any time and find answers to anything I would like to find out. What do you dislike about Heap?

BS

Ben S

11/13/20

5 out of 5

"Complete Product Usage Tracking"

What do you like best about Heap? The flexibility and reliability are extremely important in building up trust in our product usage data. Being able to track all our platforms, sites, and integrations in one place is a huge time saver and enables broad analysis across the company. Our Growth team consumes data from the S3 integration pretty much continuously and forms the starting point for all of their work in identifying funnel leaks and problems in onboarding new users. Because every ...

Read more

AU

Anonymous User

11/13/20

5 out of 5

"Good front-end analytics platform"

What do you like best about Heap? Very valuable to label events retroactively. What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].