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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 581-590 out of 1083

AU

Anonymous User

11/19/20

4 out of 5

"Great for quick analyses"

What do you like best about Heap? The ability to build funnels and graphs quickly allows you to analyze dropoff at each step of the product. What do you dislike about Heap?

AU

Anonymous User

11/19/20

4 out of 5

"Great for quick analyses"

What do you like best about Heap? The ability to build funnels and graphs quickly allows you to analyze dropoff at each step of the product. What do you dislike about Heap?

AU

Anonymous User

11/19/20

5 out of 5

"Our source of truth"

What do you like best about Heap? you can create your own events and segments, and parse data almost any way you want the granularity you get in heap is unparalleled. for instance, in google analytics, your mostly seeing last click data and and that heavily favors google advertising, but in heap, you can choose if you want to filter by initial referrer etc, much easier and this gives you a better picture of how your marketing channels are actually performing.

AU

Anonymous User

11/19/20

5 out of 5

"Love using Heap!"

What do you like best about Heap? The ease of using the platform, I love that I an quickly access information What do you dislike about Heap?

AU

Anonymous User

11/19/20

5 out of 5

"Easy to use - great account management support"

What do you like best about Heap? Easy to set up, generate reports, do funnel analysis What do you dislike about Heap?

FM

Faith M

11/19/20

5 out of 5

"Easy to use for powerful analysis"

What do you like best about Heap? Autocapture, event visualizer, speed at which data appears in the UI What do you dislike about Heap?

LS

Lanie S

11/18/20

5 out of 5

"Excellent"

What do you like best about Heap? Heap is incredibly useful for immediately testing the success of a product and understanding how customers interact with new features.

AN

Arthur N

11/18/20

5 out of 5

"Game changer"

What do you like best about Heap? Ability to define events on the fly, and instantly have retroactive data from the moment we dropped it in. User and segment-level analytics. Reporting and filtering controls are amazing.

AU

Anonymous User

11/18/20

3.5 out of 5

"Heap is a useful tool for getting information on how your users are interacting with your software"

What do you like best about Heap? Being able to pin reports to dashboards. It's convenient to have the interactive dashboards (where figures appear on hovering over the chart) when presenting insights.

AU

Anonymous User

11/17/20

5 out of 5

"Easy to use tool for tracking customer behavior"

What do you like best about Heap? Auto-capture of events and the Live View What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].