Heap Reviews in June 2026: User Ratings, Pros & Cons

"Great Analytics Tool"

What do you like best about Heap? The platform provides a great suite of features and reporting capabilities for Marketing, Developers, and the UI/UX team. The custom reports are incredibly flexible. The Feedback Survey and Session Replay functionality is invaluable gaining insights into analyzing User interaction and usability.

"Amazing way to learn more about your user behaviors"

What do you like best about Heap? Auryc is a great tool that has helped us identify errors, rage clicks and issues in our workflow. It is greatly helping us view our user behavior. Auryc team is amazing to work with and so friendly and helpful. They are very responsive and with you the whole to ensure your success.

"Fantasic Tool & Great Customer Service"

What do you like best about Heap? Auryc is an amazing tool. It is very user friendly and the sessions replays and abilities to create custom events are great for understanding customer behavior and troubleshooting issues. We also user Auryc's Customer Feedback tool, which is completely customizable.

"An excellent platform passionately supported by a extremely knowledgeable and responsive team."

What do you like best about Heap? How comprehensive the platform is. It provides a depth of insight unique in the marketplace. What do you dislike about Heap?

"Very useful tool and amazing support team"

What do you like best about Heap? That we can watch actual user's sessions to understand what is working or not, so that we can make informed decisions with our user experience. And, their team is fast, friendly, and so helpful.

"Can't get enough of Heap!"

What do you like best about Heap? Love how easy to use the Tool is! Even for non-"data-minded" people. Love the reports, the sleek design, and the myriad ways to slice/dice the data and insights.

"Very informative"

What do you like best about Heap? The data is sooo informative. it gives us very good insights What do you dislike about Heap?

"Solid analytics engine that could use a bit of UI work"

What do you like best about Heap? Flexibility of analysis and visualizations What do you dislike about Heap?

"Very helpful to find UX painpoints"

What do you like best about Heap? I think the analysis views are easy to navigate and provide great insights. Specifically, I think the funnel and paths reports are a lot more helpful than their Google Analytics counterparts.

"Very helpful to find UX painpoints"

What do you like best about Heap? I think the analysis views are easy to navigate and provide great insights. Specifically, I think the funnel and paths reports are a lot more helpful than their Google Analytics counterparts.