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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 541-550 out of 1083

AU

Anonymous User

03/01/21

4 out of 5

"Empowers cross functional teams"

What do you like best about Heap? allows both product/engineering and non-engineering teams to quickly gain insights into funnel and behavioral data on our website across web properties.

EL

Evan L

03/01/21

4 out of 5

"Heap- real-time analytics with tons of flexibiltiy"

What do you like best about Heap? Unlike other platforms Heap allows you to get data and analysis for "events' that you create immediately. No waiting for the data to be collected. You get instant insight into historic trends even if you were not officially tracking the event previously.

AU

Anonymous User

03/01/21

4 out of 5

"Heap is a fast a simple tool"

What do you like best about Heap? I like how heap lets you preview the screen, as you go about tagging elements, and it can go back in time to get you usage,

JY

John Y

03/01/21

4.5 out of 5

"Heap has helped up turn a corner!"

What do you like best about Heap? Love the easily ability to define events in our application. It has always been a struggle as a product manager to prioritize engineering involvement in instrumentation of our application.

AU

Anonymous User

03/01/21

4.5 out of 5

"The best way to monitor the UX of your product."

What do you like best about Heap? How you can configure data to produce different insights that support/refute a design. It helps you keep the product fresh. What do you dislike about Heap?

AU

Anonymous User

03/01/21

4.5 out of 5

"Valuable platform for analyzing user data and trends"

What do you like best about Heap? Flexibility to view and analyze data in a variety of ways/dimensions What do you dislike about Heap?

MG

Martha G

03/01/21

4.5 out of 5

"Good web analytics platform"

What do you like best about Heap? I think it's very user-friendly and easy to learn. The support is very helpful too. What do you dislike about Heap?

AU

Anonymous User

03/01/21

4.5 out of 5

"Valuable platform for analyzing user data and trends"

What do you like best about Heap? Flexibility to view and analyze data in a variety of ways/dimensions What do you dislike about Heap?

MG

Martha G

03/01/21

4.5 out of 5

"Good web analytics platform"

What do you like best about Heap? I think it's very user-friendly and easy to learn. The support is very helpful too. What do you dislike about Heap?

JY

John Y

03/01/21

4.5 out of 5

"Heap has helped up turn a corner!"

What do you like best about Heap? Love the easily ability to define events in our application. It has always been a struggle as a product manager to prioritize engineering involvement in instrumentation of our application.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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