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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 481-490 out of 1083

AU

Anonymous User

05/27/21

5 out of 5

"Game changer for our Product AND Marketing Teams; Never going back to GA!"

What do you like best about Heap? We love how Heap auto-captures all event data without requiring prior definition on our back-end. This frees up our valuable engineering resources to go focus on higher priority initiatives.

AU

Anonymous User

05/27/21

5 out of 5

"Great insights and simple to use"

What do you like best about Heap? Using the Visualizer to add events is a game changer What do you dislike about Heap?

CT

Christopher T

05/27/21

5 out of 5

"Actionable Data Collection"

What do you like best about Heap? The detail of the data provided and the clarity of it. Knowing that all of the clicks on page and What do you dislike about Heap?

AU

Anonymous User

05/27/21

5 out of 5

"Great analytics tool!"

What do you like best about Heap? Creating tunnel views for conversion rates What do you dislike about Heap?

SM

Steven M

05/27/21

5 out of 5

"Incredible insights to all events and funnels on your website."

What do you like best about Heap? I can create detailed insights into any of the interactions with our site by users. If you can think it you can create a report for it in Heap.

RK

Raghav K

05/27/21

5 out of 5

"Receptive to feedback and consistently making improvements"

What do you like best about Heap? - User-friendly tool that allows us to crowdsource insights across the company - Debugging view and event visualizer make it easy to define events

AK

Allison K

05/27/21

5 out of 5

"Heap has been a game changer for our marketing and product teams!"

What do you like best about Heap? This has been one of the best out-of-the-box analytics tools I've ever used. Forget Google Analytics/Fullstory. This is a complete analytics tool that runs both simple and complex visualizations that are actionable. Their customer service is also incredible. They respond quickly and will continue to follow up until your issue is solved.

NB

Nathan B

05/27/21

5 out of 5

"Would recommend to a friend!"

What do you like best about Heap? Heap has been crucial to our product team and the success of our growing customer base What do you dislike about Heap?

AU

Anonymous User

05/27/21

5 out of 5

"Great Synergistic Analytics through Heap"

What do you like best about Heap? The conversion funnels are incredibly useful and very insightful What do you dislike about Heap?

CA

Cait A

05/27/21

5 out of 5

"Love Heap"

What do you like best about Heap? Heap is intuitive and fills the gap of many other web analytics tools, but also works with many existing tools (such as Marketo and Google Analytics).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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