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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 461-470 out of 1083

AU

Anonymous User

05/27/21

5 out of 5

"Heap is a game-changer"

What do you like best about Heap? Heap is user-friendly for all types of people. I love that I don't need to know SQL. I don't have to bug my engineers to tag/track every interaction I'm interested in.

RG

Ryan G

05/27/21

4.5 out of 5

"Fast and powerful analytics solution!"

What do you like best about Heap? Conversion funnel reporting is easy to use and update and provides quick results. I also like how you set definitions which can be referenced across reports

TF

Trevor F

05/27/21

4 out of 5

"Heap helps our product analytics to keep up with our product, without slowing us down"

What do you like best about Heap? Heap's ability to capture critical events before we know to define events for them means our analytics needs don't get in the way of engineering product development. The easy data sync capabilities allow us to integrate our user behavior data into our analytics workflows seamlessly.

MM

Michael M

05/27/21

4 out of 5

"Very intuitive and useful tool"

What do you like best about Heap? I find Heap to be a very valuable asset in our Website analytics team. The UI is very intuitive; the connection to our data warehouse was easy to setup and update and overall the quality of the data that we receive from Heap is very good with minimal data loss.

AU

Anonymous User

05/27/21

4 out of 5

"Great product with some room for improvement"

What do you like best about Heap? There is an option to explore user sessions. What do you dislike about Heap?

AU

Anonymous User

05/27/21

4 out of 5

"Super helpful tool for understanding basic user behavior and metrics"

What do you like best about Heap? Heap was super easy to spin up on our small startup team. Anyone across the company can add new events or reports that they want

AU

Anonymous User

05/27/21

4 out of 5

"Thank you Heap!"

What do you like best about Heap? I love the views, I love how you can easily swap out the channel to assess growth in different areas. I also love that Heap easily lets you filter between different

AU

Anonymous User

05/27/21

4 out of 5

"Heap has leveled up our ability to do analysis on the web"

What do you like best about Heap? Funnel tool to see where breakdown is happening. What do you dislike about Heap?

PU

Priscilla U

05/27/21

4 out of 5

"Really intuitive and easy to use"

What do you like best about Heap? I like being able to create my own events in a live view. I don't need engineering support and am able to pull data quickly. The dashboards are really easy to put together and I'm able to save metrics per feature and project.

AU

Anonymous User

05/27/21

4 out of 5

"Tag Events Quickly"

What do you like best about Heap? Like the easy way to tag and start to measure. Love the auto capture eventes, best part of Heap. What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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