Heap Reviews in June 2026: User Ratings, Pros & Cons

"I have enjoyed it so far, just would like to know more about what each report measures"

What do you like best about Heap? I love the simplicity of the event visualizer. What do you dislike about Heap?

"Easy to use and flexible Product Analytics"

What do you like best about Heap? Building queries and reports is easy and straight forward but what I sets them apart is that you can create events on any UX element and get the historical data on that once the event is created. In addition, any user can define UX events which is really helpful and reduces implementation cost. Reporting is very robust. Overall Heap is a powerful tool and some of their more recent features like Retention analysis match what is available with Amplitude and ...

"Heaps of user-friendly data"

What do you like best about Heap? - When you set up a new event, data for that event is immediately available - No developer time needed to set up events

"Heap's of reasons to buy! Some small areas to improve over time."

What do you like best about Heap? Heap makes my life a lot easier. I am being asked a ton more questions by our leadership team, and I am able to find the answer in heap immediately or define it within minutes. I love that even when I don't have an event set up, it has all of the past data without having to have the event defined preventively. Heap has a lot of great features that they are always updating and improving.

"G2 Auryc Review"

What do you like best about Heap? i like the recorted session and the report. it is very useful for us to see that percent of user are user certain browser/ device.

"NA"

What do you like best about Heap? Removing review Removing review Removing review Removing review What do you dislike about Heap?

"Quick and in-depth retrospective analysis of front-end interactions"

What do you like best about Heap? Easy to define custom events and filter data What do you dislike about Heap?

"Does what it can for the price"

What do you like best about Heap? There is no doubt the time to insight is shorter than other tools that require manual event implementation. That being said, I'm finding developers getting involved anyways when trying to tag the events, so the only real value outcome is historical data once you've setup the tracking.

"Great dashboards"

What do you like best about Heap? The easy interface to great detailed dashboards What do you dislike about Heap?

"Heap works!"

What do you like best about Heap? Great interface. Easy access to data. Helpful training. What do you dislike about Heap?