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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 421-430 out of 1083

AU

Anonymous User

08/05/21

5 out of 5

"Very thorough analytics software"

What do you like best about Heap? Really easy to set up without a developer and gives me insight into everything that matters What do you dislike about Heap?

AU

Anonymous User

08/05/21

5 out of 5

"Great tool for PMs"

What do you like best about Heap? Heap is an amazing tool to capture user behavior and funnel conversion What do you dislike about Heap?

ID

Idelle D

08/05/21

5 out of 5

"Easy to learn tool and insightful, not perfect"

What do you like best about Heap? The logic used to set up events and definitions What do you dislike about Heap?

C

Clifford

08/04/21

5 out of 5

A superb UX that’s simple and highly effective

PROS: Being able to have everything labelled manually is probably the biggest upside. Taking the usual route in asking developers to include an item track in code is a long and restrictive process. Being able to find just about everything need in Heap by button labelling, page views, and clicks is flat out amazing. It's a why-didn't-I-think-about-this-in-the-first-place idea. It's UI is really simple and lets you mix up original data -- the smart way.

C

Clifford

08/04/21

5 out of 5

A superb UX that's simple and highly effective

PROS & CONS What are the best aspects of this product? Being able to have everything labelled manually is probably the biggest upside. Taking the usual route in asking developers to include an item track in code is a long and restrictive process. Being able to find just about everything need in Heap by button labelling, page views, and clicks is flat out amazing. It's a why-didn't-I-think-about-this-in-the-first-place idea. It's UI is really simple and lets you mix up original data -- the ...

Read more

AU

Anonymous User

07/29/21

5 out of 5

"The best choice for web analytics"

What do you like best about Heap? The posibilities and felixibility of the platform, it's easy to uderstand and it has the best of qualitative and cuantitative tool for you to have the best insights

AU

Anonymous User

07/29/21

5 out of 5

"Enables me to measure my success and make informed decisions"

What do you like best about Heap? Auryc gives me an in depth look at my website's activity. What do you dislike about Heap?

AU

Anonymous User

07/09/21

3.5 out of 5

"Good tool that auto-captures all events"

What do you like best about Heap? Auto-capturing feature and it is fast to do analysis on a big chunk of data What do you dislike about Heap?

AU

Anonymous User

07/08/21

5 out of 5

"Great product, great team"

What do you like best about Heap? Auryc allows us to track activity on our web application in several valuable ways. From basic event counts to conversion funnels to their signature session replays, Auryc helps us better understand our users' behavior. Another feature that stands out is the ability to tag additional events without having to re-deploy our application. Better yet, when you tag an event, you can analyze that event for as far back in the past as anything else you are tracking - ...

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AU

Anonymous User

07/07/21

5 out of 5

"See session replays"

What do you like best about Heap? - custom dashboard for analytics and session replays - Amod and team are very proactive/responsive What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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