Heap Reviews in June 2026: User Ratings, Pros & Cons

"It's a great deep dive tool for analyzing all aspects of a product"

What do you like best about Heap? Ability to analyze data without having to create events What do you dislike about Heap?

"easy to learn, deep insights"

What do you like best about Heap? granular insights about users compared to google anlaytics, easy to learn once you get started What do you dislike about Heap?

"Really clear funnels when looking at A/B tests"

What do you like best about Heap? I love looking at the results of my A/B tests in Heap. The data is visually well-structured and understandable at a glance. I also like the ability to dive in further on any given metric with the click of a button.

"Review"

What do you like best about Heap? Amount of filtering that can be done on the dashboards, and the personalization of what I only need to see What do you dislike about Heap?

"Heap will change the way you think about product"

What do you like best about Heap? It has an easy-to-use and intuitive interface. The features are thoughtful and a lot of work has been put into making it a useful tool. Dashboards show me exactly where I am at any given time and reports helps our team make informed decisions and validate the decisions we have already made.

"Data accessibility for those that lack SQL and technical experience"

What do you like best about Heap? the event visualizer tool. It's so easy to teach others how to create their own events for reports with this feature. The reporting is intuitive and literally my entire company uses this tool

"Its best, but it can be better!"

What do you like best about Heap? Details, it hones in every nook and corner of your app. Features that I like the most \ Segments, Passing events, User paths

"A valid alternative to GA and Mixpanel"

What do you like best about Heap? I used Heap after years using Mixpanel and GA. I appreciate Heaps' clean interface and the rendering of charts. While it shouldn't be the primary factor, I think it does help to have a visually pleasant experience when opening charts and dashboards daily. The ability to setup custom metrics on the go it's obviously a great plus.

"Great tool for tracking user behavior across multiple projects and platforms"

What do you like best about Heap? I'm new to product analytics (just filling in while we hire someone) and have been pleasantly surprised by how easy Heap has been to figure out. Really appreciate how easy it is to integrate with our data warehouse for more involved analyses that includes non-heap data, while also having the native reporting options for lighter-weight analyses. Some of the new features that have been rolled out recently are super helpful, in particular -- the pathing + ...

"Great tool to review conversion rate insights"

What do you like best about Heap? The ability for streamlined reports and dashboards, no more digging through analytics and unreliable 'events'. I'm able to pull reports and charts into presentations that help add context to a marketing campaign and help frame the user journey.