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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 331-340 out of 1083

TM

Tyler M

02/03/22

4.5 out of 5

"The most robust and robust analytics solution to improve the digital experience"

What do you like best about Heap? Heap is a software that has a lot of operational and analytical resources that support our sales process and e-commerce decision making. The dashboards have good default views and are customizable, which is something I really liked. Through these analytics we have been able to gain insight into user behavior and gather important data to devise future strategies for customer and marketing success.

HP

Hiren P

12/29/21

5 out of 5

"Fastest Product Analytics Tool"

What do you like best about Heap? fast implementation event visualizer

HP

Hiren P

12/29/21

5 out of 5

"Fastest Product Analytics Tool"

What do you like best about Heap? fast implementation event visualizer

DS

Dorothy S

12/18/21

4 out of 5

"Tool for quick and effective analysis"

What do you like best about Heap? It is easy to use and has features that help us to collect data and track the behavior of our audience in web and mobile applications, it provides valuable information about the behavior of your client, I like the function to add several statistics to a report and then several reports to a dashboard, I also love the approach to creating reports and integrations with other tools, I love the ability to quickly adjust my breakdown analysis within the tool, it ...

Read more

JF

Julia F

12/09/21

4 out of 5

"Really good for analyzing data"

What do you like best about Heap? Heap is a software that has helped us a lot in analyzing our data from the users of our platform. We created the events that we wanted to track and it has been really easy to use it ever since.

RF

Rafael F

12/09/21

4.5 out of 5

"It's a robust tool"

What do you like best about Heap? It's a robust tool that allows me to monitor and measure every metric of my product What do you dislike about Heap?

AU

Anonymous User

11/24/21

4.5 out of 5

"Great Product"

What do you like best about Heap? I like the event creation process the most What do you dislike about Heap?

AU

Anonymous User

11/23/21

4 out of 5

"Helpful Insight"

What do you like best about Heap? Super helpful insight; really nice that I can use other team members' dashboards to pull my own data without making changes to their work

AU

Anonymous User

11/23/21

4 out of 5

"Heap is great and user friendly, but there are certain limitations!"

What do you like best about Heap? I like the interface and how easy it is to create things. The step by step nature is great. What do you dislike about Heap?

AU

Anonymous User

11/23/21

2.5 out of 5

"An attractive product with pitfalls"

What do you like best about Heap? The fact that it captures all click interactions and pageviews automatically is great. It also has a number of integrations with other services that are very helpful for data collection.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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