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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 321-330 out of 1083

AU

Anonymous User

02/18/22

4 out of 5

"Auryc is fairly easy to navigate even for non-data people"

What do you like best about Heap? Auryc is fairly easy to navigate even for non-data people. I like being able to add tags What do you dislike about Heap?

KV

Kartheek V

02/15/22

5 out of 5

"Very easy implementation and great actionable insights"

What do you like best about Heap? They have an amazing team to work with. It is very easy to implement and we get great actionable insights What do you dislike about Heap?

KV

Kartheek V

02/15/22

5 out of 5

"Very easy implementation and great actionable insights"

What do you like best about Heap? They have an amazing team to work with. It is very easy to implement and we get great actionable insights What do you dislike about Heap?

RG

Roberto G

02/15/22

5 out of 5

"Auryc - Next Level Session Reply Tool - a must for site owners"

What do you like best about Heap? Ease of use, it's a must-have in your web toolbox; being able to get actionable insights in almost realtime is fantastic, others we have tried in the past do not compare to Auryc, I would highly recommend for any site owner, If you want to know how your visitors are behaving on your site, Auryc is for you. Support is great as well

AU

Anonymous User

02/15/22

4 out of 5

"Easy to use and insightful on user behavior"

What do you like best about Heap? My favorite part of Auryc is simply watching user sessions to get a better understanding of how our users interact with our website. We're also able to see where the user is from (source, campaign, medium) to get a better sense of how users interact by channel.

RG

Roberto G

02/15/22

5 out of 5

"Auryc - Next Level Session Reply Tool - a must for site owners"

What do you like best about Heap? Ease of use, it's a must-have in your web toolbox; being able to get actionable insights in almost realtime is fantastic, others we have tried in the past do not compare to Auryc, I would highly recommend for any site owner, If you want to know how your visitors are behaving on your site, Auryc is for you. Support is great as well

CM

Craig M

02/14/22

5 out of 5

"Fantastic tool, great support team and customization options."

What do you like best about Heap? Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently.

SK

Saikirthika K

02/14/22

5 out of 5

"The tool provides useful and actionable insights"

What do you like best about Heap? The tool provides actionable insights with ease. The report summary and the recorded user sessions are excellent.

SK

Saikirthika K

02/14/22

5 out of 5

"The tool provides useful and actionable insights"

What do you like best about Heap? The tool provides actionable insights with ease. The report summary and the recorded user sessions are excellent.

CM

Craig M

02/14/22

5 out of 5

"Fantastic tool, great support team and customization options."

What do you like best about Heap? Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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