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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 311-320 out of 1083

AU

Anonymous User

03/01/22

5 out of 5

"Easy to on board, a lot of flexibilities."

What do you like best about Heap? The ability to track customers interaction with our website and mobile app. What do you dislike about Heap?

JL

Jason L

03/01/22

5 out of 5

"Event Definitions set up is so easy and doesn't require an engineer! Which is less friction for us!"

What do you like best about Heap? I like that anyone in the company can go in and begin using Heap. Other tools require more dev work to set up events. This slows down the initial setup and creates friction for implementing analytics & measurement data into the product development process. With Heap we can start building out reports from day 1, and it's pretty simple to use. Of course, there is a learning curve, and use cases vary. However, I believe the Heap team does an excellent job of ...

Read more

AU

Anonymous User

03/01/22

5 out of 5

"Solid tool for quick visualizations"

What do you like best about Heap? Easy to put together charts to quickly find insights What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Heap is amazing for the lean startup!"

What do you like best about Heap? Heap's live tools, event visualizers, and retro-analytics allow us to put less time upfront, but still get value when we need it!

AU

Anonymous User

03/01/22

5 out of 5

"Great Service"

What do you like best about Heap? Really helps me understand valuable audience insights What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Heap is an easy tool for beginners and professionals to use."

What do you like best about Heap? The event visualizer is by far the best tool for all aspects of product development What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Heap is an easy tool for beginners and professionals to use."

What do you like best about Heap? The event visualizer is by far the best tool for all aspects of product development What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Heap is amazing for the lean startup!"

What do you like best about Heap? Heap's live tools, event visualizers, and retro-analytics allow us to put less time upfront, but still get value when we need it!

AU

Anonymous User

03/01/22

5 out of 5

"Solid tool for quick visualizations"

What do you like best about Heap? Easy to put together charts to quickly find insights What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Great analytics visibility in a much needed space"

What do you like best about Heap? Really love how easy Heap was to set up. Great integrations with the most important datasets and the overview of important touchpoints from our user community were crucial. Their help team has been invaluable to us!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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