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Heap - Product Analytics Software

Heap Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 291-300 out of 1083

AU

Anonymous User

03/01/22

5 out of 5

"Great analytics visibility in a much needed space"

What do you like best about Heap? Really love how easy Heap was to set up. Great integrations with the most important datasets and the overview of important touchpoints from our user community were crucial. Their help team has been invaluable to us!

AU

Anonymous User

03/01/22

5 out of 5

"Heap is amazing for the lean startup!"

What do you like best about Heap? Heap's live tools, event visualizers, and retro-analytics allow us to put less time upfront, but still get value when we need it!

AU

Anonymous User

03/01/22

5 out of 5

"Great Service"

What do you like best about Heap? Really helps me understand valuable audience insights What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Heap is an easy tool for beginners and professionals to use."

What do you like best about Heap? The event visualizer is by far the best tool for all aspects of product development What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Great analytics visibility in a much needed space"

What do you like best about Heap? Really love how easy Heap was to set up. Great integrations with the most important datasets and the overview of important touchpoints from our user community were crucial. Their help team has been invaluable to us!

AU

Anonymous User

03/01/22

5 out of 5

"Solid tool for quick visualizations"

What do you like best about Heap? Easy to put together charts to quickly find insights What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Great Service"

What do you like best about Heap? Really helps me understand valuable audience insights What do you dislike about Heap?

AU

Anonymous User

03/01/22

5 out of 5

"Heap is amazing for the lean startup!"

What do you like best about Heap? Heap's live tools, event visualizers, and retro-analytics allow us to put less time upfront, but still get value when we need it!

AU

Anonymous User

03/01/22

4.5 out of 5

"Prefer it to Google Analytics"

What do you like best about Heap? As a data scientist Heap Sync is incredible, saves a ton of engineering effort involved in getting engagement data into data lake.

AU

Anonymous User

03/01/22

4.5 out of 5

"Essential for Understanding User Behaviors"

What do you like best about Heap? Heap has helped us understand the usage of our product, where users go, how they interact, and more. It has been really useful. I also love the fact that they have suggested reports, so it helps you ask (and answer) questions you may not have even thought of.