Heap Reviews in May 2025: User Ratings, Pros & Cons

"Powerful in-app data analyzing tool"

What do you like best about Heap? Ability to track specific user interactions within platform and map events in live time. What do you dislike about Heap?

"Created customized events and build funnels for user interactions"

What do you like best about Heap? Customized events. Easy-to-use dashboard What do you dislike about Heap?

"Powerful, user-friendly upgrade to the popular free alternative"

What do you like best about Heap? The dashboard is easy to use, especially for non-engineers, and has powerful features like funnel analysis and the ability to set up dynamic event properties that can transform the raw properties sent by the SDK.

"Great breakdowns and insights of trends and stats"

What do you like best about Heap? The analytics breakdown of data by user at the most granular level, as well as being able to follow the exact path they were taking. It provides a lot of insight into anything we might need to do/change.

"Heap data is useful"

What do you like best about Heap? easy to use and helpful with analytics. i found it useful because it helps us make decisions on our funnel What do you dislike about Heap?

"Much better than google analytics"

What do you like best about Heap? Heap has lots of analytical functionality, and the platform is fairly easy to navigate. I love the dashboards and funnel analysis feature. It just feels so much better to use than GA.

"Intuitive Analytics Tool for Real Time Analysis"

What do you like best about Heap? The ease of use for non-technical users and speed to set up tracking for various events. The ability of any team member to define the attributes that are important to them and immediately see trends of user behavior regarding that event/attribute helps deliver custom insights without the need for in-depth analysis. Additionally, the pre-built reports Heap allows users to quickly pull the most common user behaviors, saving time & effort of the analytics teams.

"Heap is a great product analytics tool"

What do you like best about Heap? It's easy and incredibly powerful. it helps those who aren't as technical find insights What do you dislike about Heap?

"Great tool for understanding your audiences!"

What do you like best about Heap? I can see every step a user takes from the time a user joins/signs up. What do you dislike about Heap?

"Great tool for understanding your audiences!"

What do you like best about Heap? I can see every step a user takes from the time a user joins/signs up. What do you dislike about Heap?