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Heap - Product Analytics Software

Heap Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 1051-1060 out of 1083

AU

Anonymous User

12/12/16

5 out of 5

"Seamless and easy to use"

What do you like best about Heap? A seamless 5min instalation and the track everything apporach leaves me with great peace of mind that Im not missing anything!

MT

Matthew T

12/12/16

5 out of 5

"Great web analytics!"

What do you like best about Heap? I love how easy it is to view funnels, and chain of events, or use a chain of events as a single "event" to track...the snapshot feature is also awesome! Also the user data - the path the users take is awesome!

AU

Anonymous User

12/12/16

5 out of 5

"The best analytics tool available"

What do you like best about Heap? Heap tracks everything that every user does and stores it in a format that is efficient and effective for querying and answering important usage questions. You can also ship custom events like you do with traditional analytics software. Each feature we deploy is automatically tracked, which is awesome.

AB

Azhar B

12/12/16

4 out of 5

"Simple onboarding "

What do you like best about Heap? My favorite part of Heap is how incredibly easy it was to hook in events using their visualizer tool What do you dislike about Heap?

AU

Anonymous User

12/12/16

4 out of 5

"Good Product"

What do you like best about Heap? Heap is very full featured and fairly easy to use once you get up to speed. As more of an end user (opposed to someone who integrates it), I am able to drive into data quickly and get the information I need.

KM

Kody M

12/12/16

4 out of 5

"So far, the product has been quite solid and the CS has been great!"

What do you like best about Heap? I think the Customer Service is what stands out the most for me. Always willing and ready to answer questions and respond swiftly!

AU

Anonymous User

12/12/16

4 out of 5

"Powerful and intuitive"

What do you like best about Heap? Retroactive data analysis allows you to save time. What do you dislike about Heap?

AU

Anonymous User

12/12/16

4 out of 5

"Super easy to setup and use. Responsive team makes up for occasional bugs. "

What do you like best about Heap? Going from 0 to 1 is incredibly easy. As a mildly technical product manager, I was able to get heap running in minutes and tracking most of what we cared about in a few hours.

AS

Arielle S

12/12/16

4 out of 5

"Actionable insights "

What do you like best about Heap? I can see exactly what someone did on our site, and what brought them in, how long they stayed, and more. What do you dislike about Heap?

BN

Bill N

12/12/16

4 out of 5

"3PAK Feedback"

What do you like best about Heap? Seems like a really powerful tool where we can get data from individual user actions. I like the dashboard and layout; setting up some standard reports allow us to quickly look at key performance measures.