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Heap - Product Analytics Software

Heap Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 1061-1070 out of 1083

AU

Anonymous User

12/12/16

4 out of 5

"Good Product"

What do you like best about Heap? Heap is very full featured and fairly easy to use once you get up to speed. As more of an end user (opposed to someone who integrates it), I am able to drive into data quickly and get the information I need.

BN

Bill N

12/12/16

4 out of 5

"3PAK Feedback"

What do you like best about Heap? Seems like a really powerful tool where we can get data from individual user actions. I like the dashboard and layout; setting up some standard reports allow us to quickly look at key performance measures.

AU

Anonymous User

12/12/16

4 out of 5

"Amazing Insights"

What do you like best about Heap? I like that Heap allows me to see insights with minimum effort. What do you dislike about Heap?

AU

Anonymous User

12/12/16

3.5 out of 5

"quick solution for an innovative app development need"

What do you like best about Heap? Customizable options or infinite. Visual options in reports (lists, columns, etc.) What do you dislike about Heap?

MC

Morgan C

12/12/16

3.5 out of 5

"Awesome extra data lens for click activity"

What do you like best about Heap? Easy to tag actions that are most interesting to you, also easy and intuitive report builder. What do you dislike about Heap?

DM

David M

12/12/16

3 out of 5

"Nice backend, fiddly setup"

What do you like best about Heap? The backend of the product is quite nice. The list view allowing us to drill down and see both custom and raw events per user is very cool.

AU

Anonymous User

12/12/16

3 out of 5

"Love using it "

What do you like best about Heap? I like the option to have a daily report emailed to me. I also love how easy it was to set up. What do you dislike about Heap?

DM

David M

12/12/16

3 out of 5

"Nice backend, fiddly setup"

What do you like best about Heap? The backend of the product is quite nice. The list view allowing us to drill down and see both custom and raw events per user is very cool.

AU

Anonymous User

12/12/16

3 out of 5

"Love using it "

What do you like best about Heap? I like the option to have a daily report emailed to me. I also love how easy it was to set up. What do you dislike about Heap?

GB

Gitai B

11/29/16

0 out of 5

"Easy Implementation, Impossible to Analyze"

What do you like best about Heap? By far, the installation and the ability to track all activity retroactively is the key feature for this product. It does mean that once things are up and running, which requires just one line of JS, you are tracking everything.