Heap Reviews in June 2026: User Ratings, Pros & Cons

"An amazing tool for web analytics"

What do you like best about Heap? Simple, great user experience, easy access to the required info. Most importantly, it was very easy to set up and the visualizer module helps in this process.

"quick solution for an innovative app development need"

What do you like best about Heap? Customizable options or infinite. Visual options in reports (lists, columns, etc.) What do you dislike about Heap?

"Love using it "

What do you like best about Heap? I like the option to have a daily report emailed to me. I also love how easy it was to set up. What do you dislike about Heap?

"Seamless and easy to use"

What do you like best about Heap? A seamless 5min instalation and the track everything apporach leaves me with great peace of mind that Im not missing anything!

"I didn't know somthing like heap existed and now I can't live without it."

What do you like best about Heap? Not having to deploy code to track new events and the ability to perform new queries on historical data. What do you dislike about Heap?

"Crucial insights for a small product which got an unexpected 50k uniques in a day"

What do you like best about Heap? The fact that it track all actions done by an user is huge. A lot of the times you have no idea, ahead of the time, of what you want to track.

"Great analytics software"

What do you like best about Heap? Really like the blend between simplicity and power. If you're stuck using Google Analytics this will really help you. As a marketer it's great to not have to ask the dev team to make each new event, I can simply create it in Heap myself.

"Great web analytics!"

What do you like best about Heap? I love how easy it is to view funnels, and chain of events, or use a chain of events as a single "event" to track...the snapshot feature is also awesome! Also the user data - the path the users take is awesome!

"Awesome extra data lens for click activity"

What do you like best about Heap? Easy to tag actions that are most interesting to you, also easy and intuitive report builder. What do you dislike about Heap?

"Easy Implementation, Impossible to Analyze"

What do you like best about Heap? By far, the installation and the ability to track all activity retroactively is the key feature for this product. It does mean that once things are up and running, which requires just one line of JS, you are tracking everything.