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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 1031-1040 out of 1083

AU

Anonymous User

12/13/16

4 out of 5

"Fresh look, rich functionality, deeper insights"

What do you like best about Heap? I love visualizations of Events and the "path" of each visitor. I can analyze it, detect insights, and act upon them. What do you dislike about Heap?

AU

Anonymous User

12/13/16

5 out of 5

"Awesome Analytics"

What do you like best about Heap? Awesome tool without having to define events you can go back and analyse virtually anything. What do you dislike about Heap?

BZ

Brandon Z

12/13/16

5 out of 5

"Insightful and Simple"

What do you like best about Heap? Everything is tracked so you can retroactively identify visitor actions. What do you dislike about Heap?

MJ

Matthew J

12/13/16

4.5 out of 5

"Effective and simple to use - great UX"

What do you like best about Heap? The ability to label anything you want manually is the biggest plus. Typically having to go to the developers asking them to add an item to track in the code is time consuming and restrictive. The ability to find out almost anything I want in Heap by labelling buttons, clicks and page views is amazing and a "why didn't I think of that" idea.

AU

Anonymous User

12/13/16

5 out of 5

"Great Tool!"

What do you like best about Heap? The ability to instantly validate the events I would like to track are working. What do you dislike about Heap?

AU

Anonymous User

12/13/16

3.5 out of 5

"Heap is a "

What do you like best about Heap? Heap tracks all events on your website or app, which makes it very handy to go through to see all the interactions user have had with your product.

AU

Anonymous User

12/13/16

4.5 out of 5

"Heap Experience"

What do you like best about Heap? You don't need to implement any evet code. Also it records everything from the beginning. What do you dislike about Heap?

AM

Anne M

12/13/16

2.5 out of 5

"Important and Complicated "

What do you like best about Heap? The custom reports, and the historical views of the data. How I can run and compare reports over time (days weeks months) in one place.

NS

Nick S

12/13/16

4.5 out of 5

"Game-changing analytics"

What do you like best about Heap? Retroactive analytics implemented with the visualizer lets Product and Marketing analyze any in-app behavior without using Dev time.

AU

Anonymous User

12/13/16

4.5 out of 5

"Very good"

What do you like best about Heap? Really fast feedback, all events are stored, so you can track them later What do you dislike about Heap?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].