Heap Reviews in May 2025: User Ratings, Pros & Cons

"Excellent product. Live tracking should be enabled though. No other qualm"

What do you like best about Heap? The ability to live track users who haven't signed up What do you dislike about Heap?

"Insightful and Simple"

What do you like best about Heap? Everything is tracked so you can retroactively identify visitor actions. What do you dislike about Heap?

"Makes your tracking very easy"

What do you like best about Heap? Easy of use in event creation in such a way that anyone can grasp it very quickly. What do you dislike about Heap?

"Great Tool!"

What do you like best about Heap? The ability to instantly validate the events I would like to track are working. What do you dislike about Heap?

"Awesome Analytics"

What do you like best about Heap? Awesome tool without having to define events you can go back and analyse virtually anything. What do you dislike about Heap?

"Very good"

What do you like best about Heap? Really fast feedback, all events are stored, so you can track them later What do you dislike about Heap?

"Heap Experience"

What do you like best about Heap? You don't need to implement any evet code. Also it records everything from the beginning. What do you dislike about Heap?

"Effective and simple to use - great UX"

What do you like best about Heap? The ability to label anything you want manually is the biggest plus. Typically having to go to the developers asking them to add an item to track in the code is time consuming and restrictive. The ability to find out almost anything I want in Heap by labelling buttons, clicks and page views is amazing and a "why didn't I think of that" idea.

"Powerful analytics to measure product usage. Easy to Install."

What do you like best about Heap? Easy to install with very detailed reporting on specific users and events. We can also define our own attributes on events which makes this incredibly powerful to slice and dice the data.

"Game-changing analytics"

What do you like best about Heap? Retroactive analytics implemented with the visualizer lets Product and Marketing analyze any in-app behavior without using Dev time.