Heap Reviews in June 2026: User Ratings, Pros & Cons

"A Better Way for Non-Data Scientists to use Abalytics Data to Answer Business Questions"

What do you like best about Heap? Heap is easy to implement, easy to use, and very simple to deploy. It gives the "lay-person", a marketing team member, or business team member who is NOT a tech savvy data scientist the ability to review the most important data, answer questions in a meaningful way that allow meaningful and clear decisions to be made based on data.

"Very good insight in how users behave inside your application"

What do you like best about Heap? Creating funnels, seeing where users drop-out. Creating custom events. What do you dislike about Heap?

"I don't want to use Google Analytics anymore"

What do you like best about Heap? The intuitiveness, retroactive tracking,, and the ability to easily setup funnels and events without needing to update the code.

"I don't want to use Google Analytics anymore"

What do you like best about Heap? The intuitiveness, retroactive tracking,, and the ability to easily setup funnels and events without needing to update the code.

"Easy to implement and use"

What do you like best about Heap? It's very easy to implement and use. It provides very detailed analytical insight. It has predetermined reports which is easy to use.

"The Best Analytics Platform Out There"

What do you like best about Heap? I've used many analytics tools for years now. What I like best about Heap is how fast I can build insightful funnel graphs with ease and accuracy. This allows me to do landing page optimization more effectively – delivering better results for my clients. I also use their API for tracking certain custom events that allow me to more effectively measure visitor engagement.

"One of the best Analytics"

What do you like best about Heap? Their feature to create events by clicking on site components is the best. Visualizer that is. What do you dislike about Heap?

"One of the best Analytics"

What do you like best about Heap? Their feature to create events by clicking on site components is the best. Visualizer that is. What do you dislike about Heap?

"Heap helped me get useful insights on my first day of using it"

What do you like best about Heap? You only need to install one script and are able to define goals and funnels easily via their web tool. I have a lot of experience having to wire event handling code from Google Analytics and other platforms to web and server side events, and it's a turnoff to go through all of that. Eventually analytics just becomes an after thought.

"Easy Integration with Lasting Benefits"

What do you like best about Heap? Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one can better optimize one's product to drive better retention and feature use.