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Haptik - Chatbots Software

Haptik Reviews in May 2025: User Ratings, Pros & Cons

Effortless communication, chat smarter.

4.5

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Haptik Reviews & Ratings

4.5

Very Good

Based on 74 ratings & 138 reviews

Rating Distribution

Excellent

(100)

Very Good

(32)

Good

(4)

Poor

(1)

Terible

(1)

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Showing 61-70 out of 138

AU

Anonymous User

11/02/21

4.5 out of 5

"Chatbot"

What do you like best about Haptik? Chatbot development team and customer success team What do you dislike about Haptik?

AU

Anonymous User

10/19/21

4 out of 5

"A good solution for Startups"

What do you like best about Haptik? There's the scope of improvement in Haptik; however, the platform BOT assistance analytics report is quite user-friendly. Not to forget, their support team is always on the go to help.

AU

Anonymous User

10/08/21

4 out of 5

"Emerging platform for Digi communication with D2C especially"

What do you like best about Haptik? They have a perfect team with sync in troubleshoot and help in BOT rectification if needed. What do you dislike about Haptik?

MH

Mobashir H

10/05/21

4.5 out of 5

"Advanced Tech, Great People!"

What do you like best about Haptik? The overall customer-centricity displayed by Haptik team is noteworthy. We admire their drive to keep adding value to our processes with the most suitable developments and integrations. Their Customer Success team and set of developers work in tandem to keep improving efficiencies. The Product team is continously working on evolving and enhancing things. Together they integrate very well with the Objectives and Strategies at the client side.

AU

Anonymous User

10/05/21

3 out of 5

"Very helpful team and mindful of every step of the process."

What do you like best about Haptik? Quick to work on your feedback and constantly touch base with the client What do you dislike about Haptik?

AU

Anonymous User

09/03/21

4.5 out of 5

"The service has been very satisfying in terms of support given by Haptik team"

What do you like best about Haptik? The account manager Mr.Brijesh Sahoo has been very patent and also very quick with meeting our product team's requirements. Though we faced few technical issues at the start but it was well managed by the Haptik Support team

AU

Anonymous User

08/17/21

3.5 out of 5

"Likely"

What do you like best about Haptik? Customisation support that the polatform provides. What do you dislike about Haptik?

AU

Anonymous User

08/12/21

4 out of 5

"Sound technology integration. It has helped in lead conversion and augmented business"

What do you like best about Haptik? Ease of interaction. Simplicity of engagement What do you dislike about Haptik?

AU

Anonymous User

08/04/21

4.5 out of 5

"Solid product, prompt service delivery : The Conversational AI company to watch out for"

What do you like best about Haptik? Top of my mind : 1. One of the best conversational AI platforms available out there

AS

Ankur S

08/02/21

4.5 out of 5

"Great team, Great platform"

What do you like best about Haptik? Haptik Intelligent Analytics tool is good so is the chatbot What do you dislike about Haptik?