Haptik Reviews in May 2025: User Ratings, Pros & Cons

"Very good Chat Automation tool and an ever better support from Customer Success Team"

What do you like best about Haptik? Haptik is a one-stop solution for all chatbot-related automation. It's a gigantic platform that boasts of so many features and functionalities.. Very few other players in the market have as many features as they have and it's economical. They support multiple channels (Web, Whatsapp, Android), multiple languages.

"Great team, Great platform"

What do you like best about Haptik? Haptik Intelligent Analytics tool is good so is the chatbot What do you dislike about Haptik?

"Very good Chat Automation tool and an ever better support from Customer Success Team"

What do you like best about Haptik? Haptik is a one-stop solution for all chatbot-related automation. It's a gigantic platform that boasts of so many features and functionalities.. Very few other players in the market have as many features as they have and it's economical. They support multiple channels (Web, Whatsapp, Android), multiple languages.

"Quality Work, strong sense of ownership and prompt Service Delivery"

What do you like best about Haptik? Team of enthusiasts ready to go above and beyond to deliver quality services within a limited time. Big shout out to Suchitra Bannerjee, Vinayak Naik and Shivani Choubey for taking up and seeing through all the project requirements, whether planned or last-minute changes. The Team's support and the service itself played a Pivotal Role in rolling out an important project. The platform provides analytics at a High level and provisions to deep-dive at a ...

"They way of designing the process & bot response's are super & ML is pretty good in this bot process"

What do you like best about Haptik? The most likely features are a continuous follow-up from the technical team to train the bot to interact more through ML. What do you dislike about Haptik?

"They way of designing the process & bot response's are super & ML is pretty good in this bot process"

What do you like best about Haptik? The most likely features are a continuous follow-up from the technical team to train the bot to interact more through ML. What do you dislike about Haptik?

"Best Chatbot development service"

What do you like best about Haptik? Haptik has provided the best service. No matter how many changes have to be done, they will do it until the issue is entirely resolved.

"Best Chatbot development service"

What do you like best about Haptik? Haptik has provided the best service. No matter how many changes have to be done, they will do it until the issue is entirely resolved.

"Always a step ahead"

What do you like best about Haptik? I think one of the major factors which make Haptik standout is their responsiveness and agility in terms of solving problems for their clients. The association between our companies has been in place for over a year now and I have always received an update on a service request or feature request within the SLA.

"Commendable Service"

What do you like best about Haptik? Haptik has an easy to manage analytics platform that helps track the conversations and other related metrics. It is also easy to keep a track of the ongoing conversations and assigna conversation to an agent. Haptik also assigns a dedicated account manager who promptly helps with the template approvals and any other query related to discussing a new feature or use case. Commendable service! I also like how they provide detailed documentation on the the ...