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Haptik - Chatbots Software

Haptik Reviews in May 2025: User Ratings, Pros & Cons

Effortless communication, chat smarter.

4.5

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Haptik Reviews & Ratings

4.5

Very Good

Based on 74 ratings & 138 reviews

Rating Distribution

Excellent

(100)

Very Good

(32)

Good

(4)

Poor

(1)

Terible

(1)

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Showing 51-60 out of 138

TP

Tshepo P

08/16/22

5 out of 5

"SAQA"

What do you like best about Haptik? User friendly , stable and the support is great What do you dislike about Haptik?

VG

Vikita G

08/12/22

4.5 out of 5

"AI assistance at it's best!"

What do you like best about Haptik? Immediate client assistance and Bot support. What do you dislike about Haptik?

AU

Anonymous User

06/29/22

3.5 out of 5

"Super Efficient Support"

What do you like best about Haptik? Conversation - Studio - Haptik's Bot builder is very extensive and can configure responses all the way to what medium a user is accessing the chatbot

PS

Priyansh S

05/17/22

4 out of 5

"Best Platform to integrate with for Customer Support"

What do you like best about Haptik? I like the immediate response that Haptik provides to any of our queries. Team co-ordinate with great knowledge & provides prompt response.

AU

Anonymous User

03/09/22

4.5 out of 5

"Excellent Product and Service"

What do you like best about Haptik? Product quality and professionalism with quick and exceptional customer service. What do you dislike about Haptik?

AU

Anonymous User

03/02/22

4.5 out of 5

"Great team, Amazing product & Amazing results!"

What do you like best about Haptik? We work in a very fast-paced environment, ready to serve our customers better and better every day. Team Haptik's agility and customer-centricity are noteworthy. We applaud their commitment to continually improve our processes through continuous recommendation, product updates, and solutions to complex use-cases hence enabling us to provide a stellar customer experience. The product is amazing!

AG

Alankar G

02/28/22

4.5 out of 5

"User friendly and extremely productive"

What do you like best about Haptik? The bot usability is very easy with interactive. Also, this can add extreme value to the business if used adequately. Thanks to Haptik team for guiding us.

MI

Murtuza I

01/19/22

4.5 out of 5

"Best Chat bot technology"

What do you like best about Haptik? I like how their chat bots are capable to answer the most trickiest questions while interacting. What do you dislike about Haptik?

MM

Mark M

11/30/21

4 out of 5

"Started off shaky but things are beginning to tick along"

What do you like best about Haptik? The analytics side of it is the biggest strength of the tool The small talk is great

SA

Santhosh A

11/29/21

4 out of 5

"Good to use Haptik intelligent bot"

What do you like best about Haptik? Support team is more responsive to resolve the issues. What do you dislike about Haptik?