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Haptik - Chatbots Software

Haptik Reviews in May 2025: User Ratings, Pros & Cons

Effortless communication, chat smarter.

4.5

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Haptik Reviews & Ratings

4.5

Very Good

Based on 74 ratings & 138 reviews

Rating Distribution

Excellent

(100)

Very Good

(32)

Good

(4)

Poor

(1)

Terible

(1)

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Showing 111-120 out of 138

AU

Anonymous User

02/08/21

5 out of 5

"NA"

What do you like best about Haptik? Haptik provides tools to easily manage & analyse the bot. What do you dislike about Haptik?

AU

Anonymous User

02/05/21

5 out of 5

"Awesome"

What do you like best about Haptik? Support from Anmol and Good Tool to use. What do you dislike about Haptik?

AU

Anonymous User

02/05/21

5 out of 5

"Service Delivery"

What do you like best about Haptik? Feature Rich, convenient & simple to use What do you dislike about Haptik?

SK

Shyam K

02/04/21

3.5 out of 5

"Haptik is a good team to work with"

What do you like best about Haptik? Their customer journey solutioning part is the best one. Team is always ready to find the best solution. What do you dislike about Haptik?

PS

Pankaj S

01/28/21

5 out of 5

"Amazing Platform for engaging users and increasing conversions"

What do you like best about Haptik? Ease of use, detailed analytics and step by step funnel What do you dislike about Haptik?

AU

Anonymous User

01/27/21

5 out of 5

"It is Good"

What do you like best about Haptik? It is very useful in terms of tracking the daily hours/Login activities of Agents responses with the help of saved replies What do you dislike about Haptik?

SV

Snigdha V

12/30/20

4 out of 5

"Amazing User Friendly Chatbot Experience"

What do you like best about Haptik? Immediate User Support and User Friendly Dashboards What do you dislike about Haptik?

PD

Piyush D

12/21/20

4.5 out of 5

"Good product and event better support!"

What do you like best about Haptik? Our use case was to solve customer support in an efficient way. With Haptik's help we have been able to solve quite a few usecases around customer support and lead generation. The UX of the product is pretty clean and it's quite customizable.

PD

Piyush D

12/21/20

4.5 out of 5

"Good product and event better support!"

What do you like best about Haptik? Our use case was to solve customer support in an efficient way. With Haptik's help we have been able to solve quite a few usecases around customer support and lead generation. The UX of the product is pretty clean and it's quite customizable.

AU

Anonymous User

12/18/20

5 out of 5

"Efficient & Professional"

What do you like best about Haptik? The professional team behaviour and the prompt service post activation. What do you dislike about Haptik?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].